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    <title>Mojang Studios Jira</title>
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        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-7630] Cannot Log In</title>
                <link>https://bugs.mojang.com/browse/BDS-7630</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;No one can log in the server. The message that pops us says &quot;Cannot join world. The account that you are playing on is currently playing in this world on a different device&quot; Not even accounts that have never been on the server. This server is private and only 4-8 players play. None have shared the ip.&lt;/p&gt;</description>
                <environment>Bedrock Edition</environment>
        <key id="357899">BDS-7630</key>
            <summary>Cannot Log In</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="DarkLuna">Luna</reporter>
                        <labels>
                    </labels>
                <created>Wed, 22 Jul 2020 23:01:41 +0200</created>
                <updated>Fri, 29 Jan 2021 17:19:52 +0100</updated>
                            <resolved>Fri, 29 Jan 2021 17:19:52 +0100</resolved>
                                    <version>1.16.1</version>
                                                            <votes>0</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="907952" author="mega_spud" created="Fri, 29 Jan 2021 17:19:52 +0100"  >&lt;p&gt;Cleaning up old tickets:  This ticket had been set to &apos;Awaiting Response&apos;, but has not received a response from the reporter (~3 months+) so is being closed as &lt;em&gt;Incomplete&lt;/em&gt;.  If you feel this is still a valid issue then please comment, or create a new ticket following the &lt;a href=&quot;https://aka.ms/MCBugTrackerHelp&quot; title=&quot;How To Write helpful bug reports&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; which includes steps to reproduce the problem.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://aka.ms/MCBugTrackerHelp&quot; title=&quot;How To Write Awesome Tickets! &#128175;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; title=&quot;Account Support &#128377;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; title=&quot;Feedback and Suggestions &#9997;&#65039;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; title=&quot;Minecraft Wiki &#127891;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Minecraft Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="770876" author="ionicecko" created="Thu, 23 Jul 2020 16:14:20 +0200"  >&lt;p&gt;Hi Luna,&lt;/p&gt;

&lt;p&gt;We will need more information to try to reproduce this.&lt;/p&gt;

&lt;p&gt;Information such as operating system, version, any errors or issues in the console, any changes in your server.properties from a clean download, the types of clients attempting to connect (ios, android etc) and even a copy of your server and world files may help.&lt;/p&gt;
</comment>
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