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    <title>Mojang Studios Jira</title>
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        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-7601] My account is bugged</title>
                <link>https://bugs.mojang.com/browse/BDS-7601</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Every time I try to login to my Xbox account on ps4 it keeps saying it&apos;s already on another ps4 account which it is not and I had to make a new ps4 account but somehow all my skins got moved to my other account. My addons I bought are on my other accounts xbox profile eventho I bought them on my main. I&apos;m so upset I lost everything on my main and my coins. are gone is there a way you can reset my 2 accounts to fix it so I can log on my main again.&lt;/p&gt;</description>
                <environment>PlayStation4</environment>
        <key id="357530">BDS-7601</key>
            <summary>My account is bugged</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="ysmei">Dontae</reporter>
                        <labels>
                    </labels>
                <created>Tue, 21 Jul 2020 22:01:18 +0200</created>
                <updated>Wed, 22 Jul 2020 01:38:09 +0200</updated>
                            <resolved>Wed, 22 Jul 2020 01:38:00 +0200</resolved>
                                    <version>1.16.1</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="769895" author="ionicecko" created="Wed, 22 Jul 2020 01:38:00 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue is &lt;font color=&quot;#FF5722&quot;&gt;&lt;b&gt;Invalid&lt;/b&gt;&lt;/font&gt;.&lt;/p&gt;

&lt;p&gt;As this is an issue with your account or billing, you will need to contact &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Customer Support&lt;/a&gt; directly.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/MCPE/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="324479" name="image.jpg" size="1632533" author="ysmei" created="Tue, 21 Jul 2020 22:00:48 +0200"/>
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