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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-6267] xbox players can no longer connect to our multiplayer server</title>
                <link>https://bugs.mojang.com/browse/BDS-6267</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;We have just upgraded the minecraft bedrock server running on windows 10 to 1.16...&lt;br/&gt;
Our Xbox users all got the update automatically and couldnt connect to the old version (1.14) so i took the chance to upgrade our servers...&lt;br/&gt;
However now the Xbox users get a message :&lt;/p&gt;

&lt;p&gt;&quot;You don&apos;t currently have a strong connection to the server&quot;&lt;/p&gt;

&lt;p&gt;clicking connect anyway times out... Nothing has changed on our customers xboxs - as far as they are aware, and other than upgrading the servers on windows 10, nothing has changed here...&lt;br/&gt;
i am able to connect on my windows 10 gaming lappy both internally on our network and externally on various networks....&lt;/p&gt;

&lt;p&gt;So please can someone explain how to fix the xbox users ability to connect.&lt;br/&gt;
Many thanks&lt;/p&gt;</description>
                <environment></environment>
        <key id="342438">BDS-6267</key>
            <summary>xbox players can no longer connect to our multiplayer server</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="MadGutts">Pete Franklin</reporter>
                        <labels>
                    </labels>
                <created>Wed, 24 Jun 2020 01:46:39 +0200</created>
                <updated>Mon, 29 Jun 2020 16:25:30 +0200</updated>
                            <resolved>Mon, 29 Jun 2020 16:25:30 +0200</resolved>
                                    <version>1.16.0</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="749453" author="jarl-penguin" created="Mon, 29 Jun 2020 16:01:34 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
We&apos;re tracking this issue in &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-87685&quot; title=&quot;Xbox players cant join Mcpe server because of 1.16&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-87685&quot;&gt;&lt;del&gt;MCPE-87685&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;, so this ticket is being resolved and linked as a &lt;b&gt;duplicate&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/BDS/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="749433" author="amuhn" created="Mon, 29 Jun 2020 15:44:43 +0200"  >&lt;p&gt;This indicates that they were using DNS hijacking to connect to a custom minecraft server version that then allowed them to connect elsewhere.&lt;/p&gt;

&lt;p&gt;Use of this custom server version in not supported.&lt;/p&gt;</comment>
                            <comment id="749391" author="madgutts" created="Mon, 29 Jun 2020 15:00:56 +0200"  >&lt;p&gt;here is the video Xbox users said worked for them&lt;br/&gt;
&lt;a href=&quot;https://www.youtube.com/watch?v=Xr8kbmzTJBs&amp;amp;t=503s&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.youtube.com/watch?v=Xr8kbmzTJBs&amp;amp;t=503s&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="748170" author="amuhn" created="Sun, 28 Jun 2020 14:22:18 +0200"  >&lt;p&gt;To diagnose this issue further, can I find out all the steps you use to connect an Xbox player to the server?&lt;/p&gt;

&lt;p&gt;Xbox does not currently allow you to connect to custom servers outside of your local network, and the issue is likely related to the workaround that you are using to allow this to happen.&lt;/p&gt;</comment>
                            <comment id="741722" author="madgutts" created="Wed, 24 Jun 2020 11:42:14 +0200"  >&lt;p&gt;No, we have various players connecting via the internet, one player got in touch after having the 1.16 update asking if the server was online, which i hadn&apos;t upgraded it at that point - nor my win10 PC version and was working fine for me...&lt;br/&gt;
So assuming lack of back connectivity i upgraded both the bedrock server version, and my win 10 versions and restarted the server, i can connect both internally and externally with my pc, but the Xbox users are getting the &quot; strong connection to server&quot; message when it has been working for 4 months prior to the update!&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="741107" author="ionicecko" created="Wed, 24 Jun 2020 02:50:19 +0200"  >&lt;p&gt;Is this on a local network?&lt;/p&gt;</comment>
                    </comments>
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