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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-6165] Charged for in ap purchase but it doesn&apos;t load</title>
                <link>https://bugs.mojang.com/browse/BDS-6165</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Hi&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;i paid for an in app purchase of the wildlife jungle world &#163;4.99, but when I click on play it takes ages to load and then just goes back to apple home screen, so the world doesn&apos;t load. My son loves minecraft and now I&apos;m concerned with other in app purchases so I won&apos;t buy any until this problem is resolved. &#160;Ideally I&apos;d like help for the world to load but if it&apos;s not possible then a refund.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;thank you.&lt;/p&gt;</description>
                <environment></environment>
        <key id="340699">BDS-6165</key>
            <summary>Charged for in ap purchase but it doesn&apos;t load</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Michelle1031">Michelle Mooney</reporter>
                        <labels>
                    </labels>
                <created>Sat, 20 Jun 2020 11:45:19 +0200</created>
                <updated>Sat, 20 Jun 2020 15:58:05 +0200</updated>
                            <resolved>Sat, 20 Jun 2020 15:58:05 +0200</resolved>
                                    <version>1.14.60</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="736026" author="jarl-penguin" created="Sat, 20 Jun 2020 15:46:24 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue is &lt;font color=&quot;#FF5722&quot;&gt;&lt;b&gt;Invalid&lt;/b&gt;&lt;/font&gt;.&lt;/p&gt;

&lt;p&gt;This is an account issue. We do not have the tools to help you on this tracker.&lt;br/&gt;
Please contact the &lt;b&gt;&lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt;&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/BDS/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;/p&gt;</comment>
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