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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
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        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-6141] Skins won&#8217;t load</title>
                <link>https://bugs.mojang.com/browse/BDS-6141</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;I bought some skin packs on the ps4 and they loaded for a few days and now all of sudden they will not load?? Another problem is when I go to the store to look at skins most of them never load and I scroll down to see them but it always says &#8220;we&#8217;re unable to connect to the Minecraft store, maybe check your internet connection?&#8221; But my connection is fine. Even so I have rebooted the WiFi, restarted my PS4 and even took out the disc to cool it off and my skin packs still won&#8217;t load and the store skin packs won&#8217;t load. This has made me frustrated because I don&#8217;t know how to fix it and if I can&#8217;t use my spin packs I basically just wasted money&lt;/p&gt;</description>
                <environment></environment>
        <key id="340340">BDS-6141</key>
            <summary>Skins won&#8217;t load</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Solhinata">Jennifer Reyna</reporter>
                        <labels>
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                <created>Fri, 19 Jun 2020 11:21:00 +0200</created>
                <updated>Sat, 20 Jun 2020 05:59:09 +0200</updated>
                            <resolved>Sat, 20 Jun 2020 05:59:09 +0200</resolved>
                                    <version>1.14.60</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="735790" author="ionicecko" created="Sat, 20 Jun 2020 05:59:09 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue is &lt;font color=&quot;#FF5722&quot;&gt;&lt;b&gt;Invalid&lt;/b&gt;&lt;/font&gt;.&lt;/p&gt;

&lt;p&gt;This is related to a different project. Use one of the links below to go to the correct project.&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MC&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Java Edition&lt;/a&gt; &amp;#8212; Windows, Mac, and Linux&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCL&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft Launcher&lt;/a&gt; &amp;#8212; Bugs about the Minecraft Launcher specifically&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Bedrock Edition&lt;/a&gt; &amp;#8212; Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft Earth&lt;/a&gt; &amp;#8212; AR Compatible Devices&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCD&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft Dungeons&lt;/a&gt; &amp;#8212; Action-adventure title set in the Minecraft universe&lt;/p&gt;

&lt;p&gt;Please don&apos;t forget to search for an existing issue matching yours in the appropriate project before raising a new one.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/MCPE/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
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