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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-5815] Mineplex Survival Server &quot;Server not found. Are you sure it exists?&quot;</title>
                <link>https://bugs.mojang.com/browse/BDS-5815</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Title. For several days I have been unable to access the MINEPLEX: SURVIVAL server. I join the mineplex server with zero issues. When I click on the Survival Icon (the avatar designed to look like a guerilla warfare mascot) the message I receive in red is: &quot;Server not found. Are you sure it exists?&quot; Yes. I&apos;m sure it exists. I&apos;ve poured countless hours into that server. I have not downloaded any mods or hacks. I have tried uninstalling the app. I have tried relogging. I have tried joining other servers (which I can do without problem). I have searched the support threads and found others have this problem as well yet their concerns are met with, &quot;This is a known problem&quot; and the thread is subsequently closed. Does Mojang have a solution to this problem and if so, what is it.&lt;/p&gt;</description>
                <environment></environment>
        <key id="333183">BDS-5815</key>
            <summary>Mineplex Survival Server &quot;Server not found. Are you sure it exists?&quot;</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Velvet_Blossoms">Sharneice</reporter>
                        <labels>
                    </labels>
                <created>Wed, 3 Jun 2020 21:34:08 +0200</created>
                <updated>Fri, 5 Jun 2020 06:42:14 +0200</updated>
                            <resolved>Fri, 5 Jun 2020 06:42:14 +0200</resolved>
                                    <version>1.14.60</version>
                                                            <votes>0</votes>
                                    <watches>2</watches>
                                                                            <comments>
                            <comment id="719702" author="ionicecko" created="Fri, 5 Jun 2020 06:42:14 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue is &lt;font color=&quot;#FF5722&quot;&gt;&lt;b&gt;Invalid&lt;/b&gt;&lt;/font&gt;.&lt;/p&gt;

&lt;p&gt;Unfortunately we don&apos;t accept issues related to External Servers here on the bug tracker, but please add more details if you think this also affects multiplayer over Realms, LAN, or XBL.&lt;/p&gt;

&lt;p&gt;The featured servers run a heavily modified version of Minecraft and as such support are provided by the respective teams. I would suggest heading to &lt;a href=&quot;https://www.mineplex.com/home/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://www.mineplex.com/home/&lt;/a&gt; and logging a support ticket with them. If support is required from Mojang they have their own way of raising it.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/BDS/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;/p&gt;</comment>
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