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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-4974] I can&apos;t log in my PS4 Minecraft account, I can&apos;t play online</title>
                <link>https://bugs.mojang.com/browse/BDS-4974</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;well here is the deal: yesterday I&apos;ve tried to play with my homie online but apparently my Microsoft account had logged out, so I went to the section on the menu where you log into the Microsoft servers and it sends me to https:/aka.ms/remote connect (a process which I have done when it was submitted for the first time with the 1.14.40 update). I put the password and on the URL it says that &quot;now you can play on your ps4 account&quot; but my console said that I&#180;ve already had a Microsoft account named&#160; Macroskapapu (that&#180;s the profile that I want to log in), but it doesn&apos;t show how to relog my profile.&lt;/p&gt;

&lt;p&gt;I only want to play with my homie, please help &lt;img class=&quot;emoticon&quot; src=&quot;https://bugs.mojang.com/images/icons/emoticons/sad.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;

&lt;p&gt;PD: I&#180;m from Mexico, so the message appears in Spanish.&#160; But the translation to this is &quot; whoops! it seems that the account is already taken.&#160; Log in with the account that you previously had connected, Macroskapapu&quot;. Please @ someone that knows how to do, in order to fix this lame ass bug&lt;/p&gt;</description>
                <environment>I&amp;#39;m playing on ps4 and the problem is with my online profile, Marcoskapapu, which it says that is already taken but it doesn&amp;#39;t, and after that, it doesn&amp;#39;t show  how to fix this.</environment>
        <key id="317364">BDS-4974</key>
            <summary>I can&apos;t log in my PS4 Minecraft account, I can&apos;t play online</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="bombo">Marcos Contreras Jarquin</reporter>
                        <labels>
                    </labels>
                <created>Sun, 3 May 2020 15:43:44 +0200</created>
                <updated>Wed, 6 May 2020 16:09:35 +0200</updated>
                            <resolved>Wed, 6 May 2020 16:09:35 +0200</resolved>
                                    <version>1.14.60</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="690370" author="ionicecko" created="Wed, 6 May 2020 16:09:35 +0200"  >&lt;p&gt;We&apos;re tracking this issue as &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-58464&quot; title=&quot;Says &amp;quot;Account already connected&amp;quot; when try to connect new Microsoft account.&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-58464&quot;&gt;&lt;del&gt;MCPE-58464&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;, so this ticket is being resolved and linked as a &lt;b&gt;duplicate&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;Please note though, you have raised this report under the wrong project, this project is for the Bedrock Dedicated Server software only. For bug reports related to Minecraft Bedrock please head over to the &lt;a href=&quot;https://bugs.mojang.com/projects/MCPE/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft (Bedrock codebase) project&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;If you aren&apos;t already, please don&apos;t forget to use the &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project=MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;&lt;b&gt;&lt;ins&gt;search feature&lt;/ins&gt;&lt;/b&gt;&lt;/a&gt;, the less time volunteers spend linking duplicates the more time we have to update new reports.&lt;/p&gt;

&lt;p&gt;Voting on an existing report has a greater impact on getting the bugs most important to you fixed!&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/BDS/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="687652" author="JIRAUSER478772" created="Sun, 3 May 2020 15:52:12 +0200"  >&lt;p&gt;I can&apos;t play online&#160;&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10102">
                    <name>Duplicate</name>
                                            <outwardlinks description="duplicates">
                                        <issuelink>
            <issuekey id="276528">MCPE-58464</issuekey>
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