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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
    </build-info>


<item>
            <title>[BDS-4476] failed to log in</title>
                <link>https://bugs.mojang.com/browse/BDS-4476</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Hello. I dowloaded&#160; Minecraft Starter collection from the Microsoft store and can&apos;t sign in. I saw that others get this glitch, but i couldn&apos;t fix it with all the sollutions i tried. I can&apos;t refund it and i wanted to so i could download it from the minecraft site.&#160;&lt;/p&gt;</description>
                <environment>Bedrock</environment>
        <key id="309436">BDS-4476</key>
            <summary>failed to log in</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="zaraaaaa">Zara</reporter>
                        <labels>
                    </labels>
                <created>Mon, 20 Apr 2020 16:32:01 +0200</created>
                <updated>Tue, 21 Apr 2020 02:00:25 +0200</updated>
                            <resolved>Tue, 21 Apr 2020 02:00:25 +0200</resolved>
                                    <version>1.14.60</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="675325" author="ionicecko" created="Tue, 21 Apr 2020 02:00:25 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue is &lt;font color=&quot;#FF5722&quot;&gt;&lt;b&gt;Invalid&lt;/b&gt;&lt;/font&gt;.&lt;/p&gt;

&lt;p&gt;As this is an issue with your account or billing, you will need to contact &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Customer Support&lt;/a&gt; directly.&lt;/p&gt;

&lt;p&gt;The bug tracker is manned by volunteers, as such we have no way to provide refunds etc.&lt;/p&gt;

&lt;p&gt;If you would like to try and get your current purchase working you may find the &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; discord is able to help!&lt;/p&gt;

&lt;p&gt;Please also know, this project is only for the Bedrock Dedicated Server software. For bugs related to Minecraft Bedrock, please make sure the project field reflects that on the new bug form.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/MCPE/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
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