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    <title>Mojang Studios Jira</title>
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    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-4051] Microsoft Account Login Error on PS4</title>
                <link>https://bugs.mojang.com/browse/BDS-4051</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Hi, so I have been having a slight issue playing Minecraft on my PS4 for a few days now. When I attempt to hit the login into Microsoft account button on the side so I can play cross platform, it simply prompts an Error message saying we failed to log you into your Microsoft account. I tested many methods of fixing this myself Including resetting my password, a hard reset, deleting and re-downloading the application and other methods, none of which have been successful. Any help is appreciated&#160;: ), thank you for your time.&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="304120">BDS-4051</key>
            <summary>Microsoft Account Login Error on PS4</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="TheRisklar">Jake Conrad</reporter>
                        <labels>
                    </labels>
                <created>Sat, 11 Apr 2020 05:38:01 +0200</created>
                <updated>Sat, 11 Apr 2020 14:15:45 +0200</updated>
                            <resolved>Sat, 11 Apr 2020 14:15:45 +0200</resolved>
                                    <version>1.14.32.1</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="663221" author="ionicecko" created="Sat, 11 Apr 2020 05:54:00 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
We&apos;re actually already tracking this issue under &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-58464&quot; title=&quot;Says &amp;quot;Account already connected&amp;quot; when try to connect new Microsoft account.&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-58464&quot;&gt;&lt;del&gt;MCPE-58464&lt;/del&gt;&lt;/a&gt;&lt;/b&gt; so I&apos;ve requested this report be resolved and linked as a duplicate.&lt;/p&gt;

&lt;p&gt;If you would like to add a vote and any extra information to the main ticket it would be appreciated.&lt;/p&gt;

&lt;p&gt;Please don&apos;t forget to use the &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project=MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;&lt;b&gt;&lt;ins&gt;search feature&lt;/ins&gt;&lt;/b&gt;&lt;/a&gt; before submitting a bug to see if it has already been reported. The less time we spend linking duplicates means more time testing and confirming the bugs.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360039268071&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support Discord&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Customer Support&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
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            <issuekey id="276528">MCPE-58464</issuekey>
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