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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-4047] You cannot play online multiplayer because of how your Microsoft Account is set up</title>
                <link>https://bugs.mojang.com/browse/BDS-4047</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;My son and daughter cannot connect with each other in Minecraft on their iPads, despite both being logged into their Microsoft Accounts on each of their iPads.&lt;/p&gt;

&lt;p&gt;When I select Friends and add friend, I get the error &#8220;You cannot add friends because of how your Microsoft Account is set up. This can be changed in your privacy &amp;amp; online safety settings on aka.ms/accountsettings.&#8221;&lt;/p&gt;

&lt;p&gt;I&#8217;ve gone there and ensured that nothing was restricted on both of their accounts and I&#8217;ve even ensured to save the settings, close the browser windows and reboot both of heir devices, but the problems persist and they are also both on the same wifi network.&lt;/p&gt;

&lt;p&gt;They are also on the same version 1.14.30 of app and I&#8217;m not sure what else I am doing wrong.&lt;/p&gt;</description>
                <environment>iOS 12.3.1</environment>
        <key id="304038">BDS-4047</key>
            <summary>You cannot play online multiplayer because of how your Microsoft Account is set up</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="N3cr0fr05t">Darren Strong</reporter>
                        <labels>
                    </labels>
                <created>Sat, 11 Apr 2020 00:41:05 +0200</created>
                <updated>Sat, 11 Apr 2020 14:01:43 +0200</updated>
                            <resolved>Sat, 11 Apr 2020 14:01:43 +0200</resolved>
                                    <version>1.14.32.1</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="663165" author="ionicecko" created="Sat, 11 Apr 2020 03:33:00 +0200"  >&lt;p&gt;Hi Darren,&lt;/p&gt;

&lt;p&gt;In general this is because of the settings on a child account. Unfortunately this has been raised in the Bedrock Dedicated Server section though and I&apos;m really not confident with the account settings stuff to give you any kind of advice. As a bug tracker we&apos;re not really equipped for support.&lt;/p&gt;

&lt;p&gt;There are some amazing people over at the &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support Discord&lt;/a&gt; server who may be able to advise which settings on accounts interfere with multiplayer.&lt;/p&gt;

&lt;p&gt;Ionic&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360039268071&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support Discord&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Customer Support&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;/p&gt;</comment>
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