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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-364] Unable to Connect to World</title>
                <link>https://bugs.mojang.com/browse/BDS-364</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Using Static IP (on server)&lt;br/&gt;
Added new Inbound port rule to allow Any Source, Destination Any for port ranges&#160;19132-19133 on Any Protocol.&lt;br/&gt;
fresh copy of the VM&lt;br/&gt;
Installed &lt;a href=&quot;https://aka.ms/vs/15/release/vc_redist.x64.exe&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://aka.ms/vs/15/release/vc_redist.x64.exe&lt;/a&gt;&#160;to get some c++ runtimes working&lt;br/&gt;
ran bedrock_server.exe both clients (win10, iphone) failed&lt;br/&gt;
disabled server 2016 firewall and tried again on both clients&lt;br/&gt;
still get Unable to Connect to World&lt;/p&gt;



&lt;p&gt;Everything else is default (on the servers)&lt;/p&gt;

&lt;p&gt;Azure VM is pretty much default Windows Server 2016 image with the only real non-standard things being, I allowed RDP and allowed 19132-19133&lt;/p&gt;

&lt;p&gt;It tested before on Azure with version 1.6.1.0 and it worked then (server 2012)&lt;br/&gt;
I still have the server (the clients are updated and it won&apos;t work on 2012 because of chakra.dll)&lt;/p&gt;


&lt;p&gt;One thing different in the bedrock console window&lt;br/&gt;
In 1.6.1.0 the status goes&lt;br/&gt;
IPv4 supported, port: 19132&lt;br/&gt;
IPv6 supported, port: 19133&lt;br/&gt;
Listening on IPv6 port: 19133&lt;br/&gt;
Listening on IPv6 port: 19132&lt;/p&gt;

&lt;p&gt;But on 1.8.0.24&lt;br/&gt;
IPv4 supported, port: 19132&lt;br/&gt;
IPv6 supported, port: 19133&lt;br/&gt;
Server started&lt;/p&gt;

&lt;p&gt;Not sure if the console got changed to be &quot;Server Started&quot; instead of &quot;Listening on x port: y&quot; or if 1.8.0.24 should say Listening on port 19132?&lt;/p&gt;</description>
                <environment>Setup Azure VM running Windows Server 2016&lt;br/&gt;
Running bedrock_server.exe version 1.8.0.24&lt;br/&gt;
&lt;br/&gt;
Tested on Clients&lt;br/&gt;
&lt;br/&gt;
Win 10&lt;br/&gt;
iPhone&lt;br/&gt;
&lt;br/&gt;
both clients tested when signed in xbox live account</environment>
        <key id="223319">BDS-364</key>
            <summary>Unable to Connect to World</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="ondrelogin">Andre</reporter>
                        <labels>
                    </labels>
                <created>Sat, 5 Jan 2019 09:45:04 +0100</created>
                <updated>Wed, 26 Feb 2020 00:55:33 +0100</updated>
                            <resolved>Wed, 26 Feb 2020 00:55:33 +0100</resolved>
                                    <version>1.8.0.24</version>
                                                            <votes>0</votes>
                                    <watches>3</watches>
                                                                            <comments>
                            <comment id="639535" author="ionicecko" created="Wed, 26 Feb 2020 00:41:22 +0100"  >&lt;p&gt;Excellent, I&apos;m going to ask for this issue to be closed as resolved but am going to have it &quot;related&quot; to &lt;a href=&quot;https://bugs.mojang.com/browse/BDS-3141&quot; title=&quot;Missing doco for System Requirements&quot; class=&quot;issue-link&quot; data-issue-key=&quot;BDS-3141&quot;&gt;&lt;del&gt;BDS-3141&lt;/del&gt;&lt;/a&gt; which relates to missing documentation in regards to system requirements.&lt;/p&gt;

&lt;p&gt;Thank you so much for getting back to me.&lt;/p&gt;</comment>
                            <comment id="639353" author="ondrelogin" created="Tue, 25 Feb 2020 16:09:15 +0100"  >&lt;p&gt;I just used a Win 10 machine image to host the bedrock_server.exe instead of Windows Server 2016. I&apos;ve been running it successfully for I guess a year+ now, and since then all the bedrock versions have been working.&lt;/p&gt;

&lt;p&gt;So, it sort of got resolved because I switched the OS (on the server) and its been running fine on Win 10 (current bedrocks_server version is 1.14).&lt;/p&gt;</comment>
                            <comment id="639265" author="ionicecko" created="Tue, 25 Feb 2020 13:15:38 +0100"  >&lt;p&gt;Hi Andre,&lt;/p&gt;

&lt;p&gt;Was this resolved for you?&lt;/p&gt;

&lt;p&gt;Ionic&lt;/p&gt;</comment>
                            <comment id="510619" author="ondrelogin" created="Sat, 5 Jan 2019 10:14:02 +0100"  >&lt;p&gt;The server (bedrock_server.exe) is the VM running in the cloud (Azure)&lt;br/&gt;
I&apos;m running Win 10 on my home PC&lt;br/&gt;
And I tested off of an iPhone&lt;/p&gt;

&lt;p&gt;Why would the game think it is the same device?&lt;br/&gt;
Also, the same setup (Azure VM running the server and Win 10 client worked in version 1.6.1.0)&lt;/p&gt;</comment>
                    </comments>
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                                                                <inwardlinks description="relates to">
                                        <issuelink>
            <issuekey id="288953">BDS-3141</issuekey>
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