<!-- 
RSS generated by JIRA (9.12.2#9120002-sha1:301bf498dd45d800842af0b84230f1bb58606c13) at Sat Jan 11 07:25:27 UTC 2025

It is possible to restrict the fields that are returned in this document by specifying the 'field' parameter in your request.
For example, to request only the issue key and summary append 'field=key&field=summary' to the URL of your request.
-->
<rss version="0.92" >
<channel>
    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
    </build-info>


<item>
            <title>[BDS-3450] I bought the game but it send me a bug and also it got charged in my bank account</title>
                <link>https://bugs.mojang.com/browse/BDS-3450</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Just the tittle&lt;/p&gt;</description>
                <environment></environment>
        <key id="293229">BDS-3450</key>
            <summary>I bought the game but it send me a bug and also it got charged in my bank account</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Reivaj94">Javier Marin Padilla</reporter>
                        <labels>
                    </labels>
                <created>Tue, 3 Mar 2020 10:56:26 +0100</created>
                <updated>Tue, 3 Mar 2020 13:55:51 +0100</updated>
                            <resolved>Tue, 3 Mar 2020 13:55:51 +0100</resolved>
                                    <version>1.14.30</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="642310" author="ionicecko" created="Tue, 3 Mar 2020 11:22:13 +0100"  >&lt;p&gt;No worries &lt;img class=&quot;emoticon&quot; src=&quot;https://bugs.mojang.com/images/icons/emoticons/smile.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&lt;/p&gt;</comment>
                            <comment id="642309" author="reivaj94" created="Tue, 3 Mar 2020 11:20:00 +0100"  >&lt;p&gt;Thank you for the information and srry for my misstake&#160;&lt;/p&gt;</comment>
                            <comment id="642308" author="ionicecko" created="Tue, 3 Mar 2020 11:17:04 +0100"  >&lt;p&gt;Hi Javier,&lt;/p&gt;

&lt;p&gt;Unfortunately we are unable to help you here. This is for bugs with the game whereas it sounds like there are issues with your purchase. Depending on where it isnt working will change who you contact.&lt;/p&gt;

&lt;p&gt;If you bought it but are unable to install it or it wont let you launch it, you will need to contact the platform owner (Microsoft for Xbox and Windows 10 Store App - Sony for Playstation - Nintendo for Switch).&lt;/p&gt;

&lt;p&gt;If the purchase and install worked fine but you are unable to use Minecraft because of a bug its possible your issue belongs over at the Minecraft Bedrock project (&lt;a href=&quot;https://bugs.mojang.com/projects/MCPE/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;https://bugs.mojang.com/projects/MCPE/summary&lt;/a&gt;) however this section is only for the Dedicated Server software.&lt;/p&gt;

&lt;p&gt;If you do choose to create a new report over in the MCPE section please read through the guide to a great bug report (&lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&lt;/a&gt;). You need to include more information for anyone to help you, at a minimum details on the problem are required, screenshots and/or video are a huge bonus.&lt;/p&gt;

&lt;p&gt;Our amazing community may also be able to assist. Links to various resources are below.&lt;/p&gt;

&lt;p&gt;Ionic&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/MCPE/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;http://hopper.minecraft.net/help/technical-support-resources/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                    </attachments>
                <subtasks>
                    </subtasks>
                <customfields>
                                                                                                                                                                                                                                                    <customfield id="customfield_11700" key="com.atlassian.jira.plugins.jira-development-integration-plugin:devsummary">
                        <customfieldname>Development</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_11600" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>0|i18fjj:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                    </customfields>
    </item>
</channel>
</rss>