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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-3171] Store issue Error Code -9</title>
                <link>https://bugs.mojang.com/browse/BDS-3171</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;When logging in to my Microsoft account I am either met with Error Number -9 which disables Minecraft Store or I am able to access the store and no updates or downloads can be performed&lt;/p&gt;</description>
                <environment></environment>
        <key id="289328">BDS-3171</key>
            <summary>Store issue Error Code -9</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Icedgemini1">Thomas Basham</reporter>
                        <labels>
                    </labels>
                <created>Thu, 13 Feb 2020 07:44:22 +0100</created>
                <updated>Thu, 13 Feb 2020 14:08:42 +0100</updated>
                            <resolved>Thu, 13 Feb 2020 14:08:42 +0100</resolved>
                                    <version>1.14.30</version>
                                                            <votes>1</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="633335" author="icedgemini1" created="Thu, 13 Feb 2020 08:32:46 +0100"  >&lt;p&gt;Also as i mentioned. The error for that went away but i was met with a new bug which was also mobed to Bedrock&lt;/p&gt;</comment>
                            <comment id="633333" author="icedgemini1" created="Thu, 13 Feb 2020 08:31:24 +0100"  >&lt;p&gt;Yes. And i moved the issue to Bedrock. Didn&apos;t see this was the server thread&lt;/p&gt;</comment>
                            <comment id="633331" author="ionicecko" created="Thu, 13 Feb 2020 08:27:10 +0100"  >&lt;p&gt;Possibly related to &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-63142&quot; title=&quot;Global Resources Reset IOS 1.14.30&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-63142&quot;&gt;&lt;del&gt;MCPE-63142&lt;/del&gt;&lt;/a&gt; - Do you get the global resource reset from that post @Thomas?&lt;/p&gt;</comment>
                            <comment id="633326" author="ionicecko" created="Thu, 13 Feb 2020 08:23:08 +0100"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue is &lt;font color=&quot;#FF5722&quot;&gt;&lt;b&gt;Invalid&lt;/b&gt;&lt;/font&gt;.&lt;/p&gt;

&lt;p&gt;This is related to a different project. Use one of the links below to go to the correct project.&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MC&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Java Edition&lt;/a&gt; &amp;#8212; Windows, Mac, and Linux&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCL&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft Launcher&lt;/a&gt; &amp;#8212; bugs about the Minecraft Launcher specifically&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Bedrock Edition&lt;/a&gt; &amp;#8212; Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Earth&lt;/a&gt; &amp;#8212; AR Compatible Devices&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/MC/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;http://hopper.minecraft.net/help/technical-support-resources/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="633324" author="icedgemini1" created="Thu, 13 Feb 2020 08:18:41 +0100"  >&lt;p&gt;Mine finally let me update. But at a cost. Now if i create a world i get a clock underflow issue that causes the game to crash. Have not tried skins. Also I am using 1.15 beta but there is no tab to select for it under submission&lt;/p&gt;</comment>
                            <comment id="633318" author="seyedhashtag" created="Thu, 13 Feb 2020 08:02:11 +0100"  >&lt;p&gt;Same problem after new updates. I can not load my skins.&lt;/p&gt;</comment>
                    </comments>
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