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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-3098] I cant get into the marketplace on my switch because it says there is an account error</title>
                <link>https://bugs.mojang.com/browse/BDS-3098</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;h1&gt;&lt;a name=&quot;ICANTGETINTOTHEMARKETPLACEBECAUSEITSAYSIHAVEANACCOUNTERROR.&quot;&gt;&lt;/a&gt;I CANT GET INTO THE MARKETPLACE BECAUSE IT SAYS I HAVE AN ACCOUNT ERROR.&lt;/h1&gt;

&lt;p&gt;i am really sad because i cant get into the market place on my nintendo switch because it says that i have an account error. It also makes it so i can only customize 2 skins and all the other ones say that it failed to load. I think that the nintendo is bedrock if not, i am sorry. PLZ HELP ME&lt;/p&gt;</description>
                <environment></environment>
        <key id="287986">BDS-3098</key>
            <summary>I cant get into the marketplace on my switch because it says there is an account error</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Sign In">Katie Lesourd</reporter>
                        <labels>
                    </labels>
                <created>Fri, 7 Feb 2020 00:33:28 +0100</created>
                <updated>Sat, 8 Feb 2020 00:14:50 +0100</updated>
                            <resolved>Fri, 7 Feb 2020 17:02:24 +0100</resolved>
                                    <version>1.14.0.9</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="630954" author="ionicecko" created="Sat, 8 Feb 2020 00:14:50 +0100"  >&lt;p&gt;&lt;a href=&quot;https://help.minecraft.net/hc/en-us&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://help.minecraft.net/hc/en-us&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;That should get you there &lt;img class=&quot;emoticon&quot; src=&quot;https://bugs.mojang.com/images/icons/emoticons/smile.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&#160;just look for (or search for) a question similar to yours and it should have contact details in it.&lt;/p&gt;</comment>
                            <comment id="630739" author="sign in" created="Fri, 7 Feb 2020 15:57:28 +0100"  >&lt;p&gt;okay, how do i contact mojang?&lt;/p&gt;</comment>
                            <comment id="630469" author="ionicecko" created="Fri, 7 Feb 2020 03:38:30 +0100"  >&lt;p&gt;Hi Katie,&lt;/p&gt;

&lt;p&gt;It looks like your report relates to the &quot;Minecraft (Bedrock codebase)&quot; product but has accidentally been raised against the Bedrock Dedicated Server product.&lt;/p&gt;

&lt;p&gt;Bug reports are generally for issues with the game, for account issues I would suggest contacting Mojang directly.&lt;/p&gt;

&lt;p&gt;Ionic&lt;/p&gt;

&lt;p&gt;Could a mod please close this report.&lt;/p&gt;</comment>
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                            <attachment id="263733" name="IMG_0559.MOV" size="9922231" author="Sign In" created="Fri, 7 Feb 2020 00:37:29 +0100"/>
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