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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-2855] iPhone App freezing on load screen</title>
                <link>https://bugs.mojang.com/browse/BDS-2855</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Starting January 17, 2020 Minecraft app started freezing and crashing in game. This was prior to updating to the new iOS software. Attempted cycling power to phone, deleting and reinstalling app, and updating ios. Game now freezes on load screen. Issue seemed to start randomly and affected both my phone and my girlfriends phone. Same device and software.&#160;&lt;/p&gt;</description>
                <environment>iOS 13.3, iPhone XR, 10 GB of free memory</environment>
        <key id="284925">BDS-2855</key>
            <summary>iPhone App freezing on load screen</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="ThePeaceTech">Eric Gay</reporter>
                        <labels>
                    </labels>
                <created>Sat, 18 Jan 2020 15:59:39 +0100</created>
                <updated>Tue, 11 Feb 2020 08:28:55 +0100</updated>
                            <resolved>Tue, 11 Feb 2020 08:28:55 +0100</resolved>
                                    <version>1.14.0.9</version>
                                                            <votes>1</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="632217" author="ionicecko" created="Tue, 11 Feb 2020 01:12:32 +0100"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue is &lt;b&gt;Invalid&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;This is related to a different project. Use one of the links below to go to the correct project.&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MC&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Java Edition&lt;/a&gt; &amp;#8212; Windows, Mac, and Linux&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCL&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft Launcher&lt;/a&gt; &amp;#8212; bugs about the Minecraft Launcher specifically&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Bedrock Edition&lt;/a&gt; &amp;#8212; Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, and Nintendo Switch&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Earth&lt;/a&gt; &amp;#8212; AR Compatible Devices&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/MCPE/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;http://hopper.minecraft.net/help/technical-support-resources/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="625319" author="puternerd" created="Sat, 18 Jan 2020 18:16:33 +0100"  >&lt;p&gt;I posted a screen shot of my issue. I finally got it to load after deleting and reinstalling it 3 times and when I try to sign in, it freezes then crashes and does not reopen.&lt;/p&gt;</comment>
                            <comment id="625196" author="armchairgnrl" created="Sat, 18 Jan 2020 16:18:36 +0100"  >&lt;p&gt;Experiencing the same issue and believe it may be related to my Microsoft Account. I can launch the game after reinstall; however, the game freezes after I select &#8220;Sign In&#8221;.&lt;/p&gt;</comment>
                    </comments>
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                            <attachment id="261306" name="C43C4B15-E7AE-4AC5-9F81-64CA409EF5F1.png" size="809985" author="PuterNerd" created="Sat, 18 Jan 2020 18:15:19 +0100"/>
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