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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-277] Server crashing after 15 or 30 minutes</title>
                <link>https://bugs.mojang.com/browse/BDS-277</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;I&apos;m working for a gameserver hoster and a couple of customers are experiencing issues with the server crashing either every 15 or 30 minutes.&lt;/p&gt;

&lt;p&gt;I did not find any pattern to this yet.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Users also reported that paintings and animals are vanishing when the crash happens.&lt;/p&gt;</description>
                <environment>Ubuntu 18.04.1&lt;br/&gt;
&lt;br/&gt;
i7-2600K&lt;br/&gt;
&lt;br/&gt;
32GB RAM</environment>
        <key id="220908">BDS-277</key>
            <summary>Server crashing after 15 or 30 minutes</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Mining_Pickaxe">Lennart Hagemann</reporter>
                        <labels>
                    </labels>
                <created>Thu, 6 Dec 2018 10:44:15 +0100</created>
                <updated>Wed, 19 Aug 2020 16:50:38 +0200</updated>
                            <resolved>Wed, 19 Aug 2020 16:50:38 +0200</resolved>
                                    <version>1.6.1.0</version>
                                                            <votes>0</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="792222" author="mega_spud" created="Wed, 19 Aug 2020 16:50:38 +0200"  >&lt;p&gt;Cleaning up old tickets:  This ticket had been set to &apos;Awaiting Response&apos;, but has not received a response from the reporter (~3 months+) so is being closed as &lt;em&gt;Incomplete&lt;/em&gt;.  If you feel this is still a valid issue then please comment, or create a new ticket following the &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; title=&quot;How To Write helpful bug reports&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; which includes steps to reproduce the problem.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; title=&quot;How To Write Awesome Tickets! &#128175;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; title=&quot;Account Support &#128377;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; title=&quot;Feedback and Suggestions &#9997;&#65039;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; title=&quot;Official Minecraft Wiki &#127891;&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Minecraft Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="506479" author="mining_pickaxe" created="Wed, 12 Dec 2018 22:06:25 +0100"  >&lt;p&gt;Still happening with the latest patch, happened 3 times in 5 hours. No crash logs avaible to me, only the normal Debug Log which shows nothing.&lt;/p&gt;</comment>
                            <comment id="505835" author="mining_pickaxe" created="Sun, 9 Dec 2018 19:32:11 +0100"  >&lt;p&gt;&lt;a href=&quot;https://nextcloud.g-portal.com/s/XPFXK2xdLKzmLrH&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://nextcloud.g-portal.com/s/XPFXK2xdLKzmLrH&lt;/a&gt;&#160;Here is the entire World Folder, the customer agreed to sharing the world. It is larger than 10mb so I can&apos;t upload here.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="505526" author="mining_pickaxe" created="Fri, 7 Dec 2018 16:45:48 +0100"  >&lt;p&gt;Where would I find such a log? I only see one log file in the world database which is unreadable by humans&lt;/p&gt;</comment>
                            <comment id="505515" author="bemoty" created="Fri, 7 Dec 2018 15:02:04 +0100"  >&lt;p&gt;Please attach a (crash)log or similar, otherwise we cannot diagnose the issue either.&lt;/p&gt;</comment>
                    </comments>
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