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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-2506] Unable to log into Microsoft account via Minecraft PS4</title>
                <link>https://bugs.mojang.com/browse/BDS-2506</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;It won&#8217;t allow me to sign into my Microsoft account on Minecraft PS4. I have it on the latest update, and the only form of error message I get is &#8220;We tried to sign you in to your Microsoft Account, but something went wrong.&#8221; This has made it impossible to cross play.&lt;/p&gt;</description>
                <environment></environment>
        <key id="281104">BDS-2506</key>
            <summary>Unable to log into Microsoft account via Minecraft PS4</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="oreo9799">Tyler Gentile</reporter>
                        <labels>
                    </labels>
                <created>Wed, 25 Dec 2019 01:46:23 +0100</created>
                <updated>Tue, 5 May 2020 07:52:23 +0200</updated>
                            <resolved>Sat, 4 Jan 2020 17:36:10 +0100</resolved>
                                    <version>1.14.0.9</version>
                                                            <votes>0</votes>
                                    <watches>2</watches>
                                                                            <comments>
                            <comment id="689155" author="khenckel" created="Tue, 5 May 2020 07:52:23 +0200"  >&lt;p&gt;Hi Jeremy and Tyler,&lt;/p&gt;

&lt;p&gt;I&apos;m sorry this was resolved accidentally while this is still impacting you!&#160;&lt;/p&gt;

&lt;p&gt;If you are experiencing this issue, could you please start a&#160;&lt;font color=&quot;#ff0000&quot;&gt;&lt;ins&gt;&lt;b&gt;Private&lt;/b&gt;&lt;/ins&gt;&#160;&lt;/font&gt;thread with the following information and both @ me in the discussion and assign the issue to me (&lt;b&gt;@khenckel)&lt;/b&gt;?&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;PSN account name&lt;/li&gt;
	&lt;li&gt;Gamertag (if you have linked your PSN and Xbox Live accounts)&lt;/li&gt;
	&lt;li&gt;Approximate day and time when you observed the issue&lt;/li&gt;
	&lt;li&gt;Frequency (does this happen every time you try to sign in, or only sometimes?)&lt;/li&gt;
	&lt;li&gt;Have you signed in successfully before on your Playstation? If you have a friend with a different Playstation console, are you able to sign in on their console?&lt;/li&gt;
	&lt;li&gt;If you have linked your Xbox Live account and PSN, can you sign in with this account on a non-PS4 device (e.g.&#160; in Xbox App on iPhone/Android/Win10)&lt;/li&gt;
	&lt;li&gt;Video of what you are seeing&lt;/li&gt;
&lt;/ol&gt;
</comment>
                            <comment id="679933" author="JIRAUSER472551" created="Sat, 25 Apr 2020 06:02:34 +0200"  >&lt;p&gt;Bump... why is this marked as resolved? I am still having this issue. Cant log into Microsoft on Minecraft using my PS4&#160;&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10102">
                    <name>Duplicate</name>
                                            <outwardlinks description="duplicates">
                                        <issuelink>
            <issuekey id="276528">MCPE-58464</issuekey>
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