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    <title>Mojang Studios Jira</title>
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    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-2468] Minecraft crashes when logging into Microsoft account</title>
                <link>https://bugs.mojang.com/browse/BDS-2468</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;When logging into Microsoft account on Minecraft Bedrock (Android, OnePlus 7 Pro, Android 10), the game crashes.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;STEPS TO REPRODUCE:&lt;/p&gt;

&lt;p&gt;1.Open Minecraft PE&lt;/p&gt;

&lt;p&gt;2. Go to Settings&lt;/p&gt;

&lt;p&gt;3. Go to Profile&lt;/p&gt;

&lt;p&gt;4. Select &quot;Sign in for free&quot;&lt;/p&gt;

&lt;p&gt;5. If prompted, enter account info&lt;/p&gt;

&lt;p&gt;6. Watch as the game crashes. No error information is given during the crash or upon reopening the game.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment>OS: Android 10 (OxygenOS 10.3.0)&lt;br/&gt;
Device: OnePlus 7 Pro (GM1917)&lt;br/&gt;
Manufacturer: OnePlus&lt;br/&gt;
Rooted: No&lt;br/&gt;
Mods: No</environment>
        <key id="280519">BDS-2468</key>
            <summary>Minecraft crashes when logging into Microsoft account</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="chompy33">PJ Oschmann</reporter>
                        <labels>
                    </labels>
                <created>Sun, 22 Dec 2019 19:27:27 +0100</created>
                <updated>Fri, 7 Feb 2020 17:03:30 +0100</updated>
                            <resolved>Fri, 7 Feb 2020 17:03:30 +0100</resolved>
                                    <version>1.14.0.9</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="630581" author="ionicecko" created="Fri, 7 Feb 2020 05:33:33 +0100"  >&lt;p&gt;It looks like your report relates to the Minecraft (Bedrock Codebase) product but has accidentally been raised against the Bedrock Dedicated Server section.&lt;/p&gt;

&lt;p&gt;To ensure your bug report gets seen by the right people I would suggest checking the Minecraft (Bedrock codebase) section for a similar report and upvoting that, or if none exist raising a bug in that section.&lt;/p&gt;

&lt;p&gt;If you do raise a new issue I would suggest reading the tips in Mega_Spuds post on bug reports, the devs need more information about the issue and how to reproduce it.&lt;/p&gt;

&lt;p&gt;&lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360039268071&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://help.minecraft.net/hc/en-us/articles/360039268071&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;Ionic&lt;/p&gt;

&lt;p&gt;Could a mod please close this issue.&lt;/p&gt;</comment>
                            <comment id="625782" author="esthercita79" created="Sun, 19 Jan 2020 11:24:37 +0100"  >&lt;p&gt;I am using an iPad Air 2 though&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="625780" author="esthercita79" created="Sun, 19 Jan 2020 11:23:31 +0100"  >&lt;p&gt;My game crashes the moment I try to log in, using the steps above. I tried all the advises given and for 2 days I cannot fix it&#160;&lt;/p&gt;</comment>
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