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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-2397] All my credits I purchased yesterday in amazon disappeared</title>
                <link>https://bugs.mojang.com/browse/BDS-2397</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description></description>
                <environment>Purchased over 1000 credits. Edited my profile and next day profile reverted to what was before and all credits missing. Was signed in to my Microsoft Acct when did edits.&amp;#xA0;</environment>
        <key id="279725">BDS-2397</key>
            <summary>All my credits I purchased yesterday in amazon disappeared</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Skc">Sabrina Cervantes</reporter>
                        <labels>
                    </labels>
                <created>Thu, 19 Dec 2019 17:36:07 +0100</created>
                <updated>Wed, 12 Feb 2020 15:56:02 +0100</updated>
                            <resolved>Wed, 12 Feb 2020 15:56:02 +0100</resolved>
                                    <version>1.14.0.9</version>
                                                            <votes>1</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="632644" author="ionicecko" created="Tue, 11 Feb 2020 15:46:50 +0100"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue is &lt;font color=&quot;#FF5722&quot;&gt;&lt;b&gt;Invalid&lt;/b&gt;&lt;/font&gt;.&lt;/p&gt;

&lt;p&gt;As this is an issue with your account or billing, you will need to contact &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Customer Support&lt;/a&gt; directly.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/MCPE/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;http://hopper.minecraft.net/help/technical-support-resources/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="616312" author="firestar_34" created="Thu, 19 Dec 2019 17:44:54 +0100"  >&lt;p&gt;I have a bug on my amazon fire too, concerning my purchased content and my past leftover credits are also gone. What is worse is my skins and worlds are gone too. Its frustrating! I voted you up! Thanks for reporting!&#160;&lt;/p&gt;</comment>
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