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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-2329] Minecraft not running on IOS</title>
                <link>https://bugs.mojang.com/browse/BDS-2329</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Hello,&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Minecraft will not load after selecting &quot;Create new world&quot;. The only time this will work is if I switch from Wi-Fi to Mobile 4G internet. Minecraft has been uninstalled and reinstalled. Login to xbox app on IOS does work. Latest version has been installed from IOS Appstore.&lt;/p&gt;

&lt;p&gt;Minecraft on IOS is extremely unstable and buggy and we have been unable to play Minecraft on IOS using normal WiFi. Can you please outline how I can get a refund for both minecraft on IOS and any purchases on the minecraft marketplace?&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Thank You.&lt;/p&gt;</description>
                <environment></environment>
        <key id="279019">BDS-2329</key>
            <summary>Minecraft not running on IOS</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="jh2010si">Jennifer Hardy</reporter>
                        <labels>
                    </labels>
                <created>Mon, 16 Dec 2019 15:57:45 +0100</created>
                <updated>Mon, 9 Mar 2020 14:44:56 +0100</updated>
                            <resolved>Fri, 6 Mar 2020 13:59:14 +0100</resolved>
                                    <version>1.13.0.34</version>
                                                            <votes>0</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="645047" author="jh2010si" created="Mon, 9 Mar 2020 14:44:56 +0100"  >&lt;p&gt;Hello,&lt;/p&gt;

&lt;p&gt;3 months later and this is the feedback provided? - Terrible response....&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                            <comment id="643814" author="ionicecko" created="Fri, 6 Mar 2020 07:46:36 +0100"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue is &lt;font color=&quot;#FF5722&quot;&gt;&lt;b&gt;Invalid&lt;/b&gt;&lt;/font&gt;.&lt;/p&gt;

&lt;p&gt;This is related to a different project. Use one of the links below to go to the correct project.&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MC&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Java Edition&lt;/a&gt; &amp;#8212; Windows, Mac, and Linux&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCL&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft Launcher&lt;/a&gt; &amp;#8212; bugs about the Minecraft Launcher specifically&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Bedrock Edition&lt;/a&gt; &amp;#8212; Gear VR, iOS, Android, Windows 10 (from the Windows store), Xbox One, Windows 10 Mobile, Fire TV, Nintendo Switch, and PS4&lt;br/&gt;
&amp;#8211; &lt;a href=&quot;https://bugs.mojang.com/browse/MCE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Minecraft: Earth&lt;/a&gt; &amp;#8212; AR Compatible Devices&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/MCPE/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://minecrafthopper.net/help/technical-support-resources/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="643813" author="ionicecko" created="Fri, 6 Mar 2020 07:46:23 +0100"  >&lt;div class=&quot;panel&quot; style=&quot;border-color: orange;border-width: 1px;&quot;&gt;&lt;div class=&quot;panelContent&quot;&gt;
&lt;p&gt;&lt;img class=&quot;emoticon&quot; src=&quot;https://bugs.mojang.com/images/icons/emoticons/warning.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt; Please do not mark issues as &lt;em&gt;private&lt;/em&gt;, unless your bug report is an exploit or contains information about your username or server.&lt;/p&gt;
&lt;/div&gt;&lt;/div&gt;</comment>
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