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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-19449] PlayStation Realm Constantly Disconnects Everyone</title>
                <link>https://bugs.mojang.com/browse/BDS-19449</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;My realm is about 5 weeks old and about a week or two after starting friends started getting disconnected just one randomly for no reason and then it started happening to everyone at the same time and we started losing progress due to the long times between auto saves.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;This isn&apos;t happening to just a single person or the host (me). We have some add-ons installed that we&apos;ve been using since the start, but we never seemed to have issues with any of them, I&apos;ve even uninstalled ones that weren&apos;t being used much and it&apos;s still happening.&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Suspect that it could be due to the Trials update, but we have no way of knowing for sure. The last time the game disconnected it backdated over an hour of progress, yet the auto saves is meant to happen every 30mins.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Would love to be able to play more than an hour or two without being disconnected and losing progress, I&apos;ve tried everything I can and searched everywhere for a fix or an answer and haven&apos;t found anything.&lt;/p&gt;</description>
                <environment>Host playing on PS5 using Bedrock PS4 version 1.21.1&lt;br/&gt;
3 Friends are using mix of both PS4 and PS5 consoles to join realm. </environment>
        <key id="562915">BDS-19449</key>
            <summary>PlayStation Realm Constantly Disconnects Everyone</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="zXenn">zXenn</reporter>
                        <labels>
                    </labels>
                <created>Fri, 5 Jul 2024 18:45:33 +0200</created>
                <updated>Fri, 5 Jul 2024 20:33:19 +0200</updated>
                            <resolved>Fri, 5 Jul 2024 20:33:19 +0200</resolved>
                                    <version>1.21.1</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="1337084" author="jarl-penguin" created="Fri, 5 Jul 2024 20:33:19 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
We&apos;re tracking this issue in &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/REALMS-11864&quot; title=&quot;Realms keeps disconnecting on PlayStation&quot; class=&quot;issue-link&quot; data-issue-key=&quot;REALMS-11864&quot;&gt;&lt;del&gt;REALMS-11864&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;, so this ticket is being resolved and linked as a &lt;b&gt;duplicate&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;If you would like to add a vote and any extra information to the main ticket it would be appreciated.&lt;/p&gt;

&lt;p&gt;If you haven&apos;t already, you might like to make use of the &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project=BDS&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;&lt;b&gt;&lt;ins&gt;search feature&lt;/ins&gt;&lt;/b&gt;&lt;/a&gt; to see if the issue has already been mentioned.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://aka.ms/MCBugTrackerHelp&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Bug Tracker Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.com/invite/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://aka.ms/Minecraft-Support&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support (Technical Issues)&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://support.xbox.com/contact-us/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Microsoft Support (Account Issues)&lt;/a&gt;&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/BDS/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Project Summary&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://aka.ms/MinecraftFeedbackDiscord&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.wiki/w/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;/p&gt;</comment>
                    </comments>
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                            <issuelinktype id="10102">
                    <name>Duplicate</name>
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                                        <issuelink>
            <issuekey id="561289">REALMS-11864</issuekey>
        </issuelink>
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# [Step 2]&lt;br/&gt;
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*Observed Results:*&lt;br/&gt;
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&lt;br/&gt;
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