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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-19255] Pocket Edition - Character Creator Issues</title>
                <link>https://bugs.mojang.com/browse/BDS-19255</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Hello Mojang Team,&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;After the recent update my skin was deleted. It only allows me to be Steve.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;When I try to select my character, it just shows them as loading and they never load in or populate, just a spinning circle of death. It does not allow me to edit them due to that. Ive found I can edit by selecting one of the clothing options. Once there, it give me a randomly generated skin.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;I try to change/edit it, so it&apos;s my normal character but then it freezes after I change the eyes. It only allows me to change the skin color and hair. I have to close the MC app (cleared cache for troubleshooting) and I still get the same issue.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;No one else has access to my accounts.&lt;/p&gt;</description>
                <environment>Bedrock, pocket edition</environment>
        <key id="556760">BDS-19255</key>
            <summary>Pocket Edition - Character Creator Issues</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="beastymustangos">beastymustangos</reporter>
                        <labels>
                    </labels>
                <created>Fri, 3 May 2024 15:32:39 +0200</created>
                <updated>Sat, 4 May 2024 12:57:03 +0200</updated>
                            <resolved>Sat, 4 May 2024 12:51:54 +0200</resolved>
                                    <version>1.20.81</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="1320717" author="arisabot" created="Sat, 4 May 2024 12:57:03 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
We&apos;re tracking this issue in &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-181228&quot; title=&quot;Selecting &amp;quot;none&amp;quot; option for eyes in character creator corrupts the character and other character slots&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-181228&quot;&gt;&lt;del&gt;MCPE-181228&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;, so this ticket is being resolved and linked as a &lt;b&gt;duplicate&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;If you would like to add a vote and any extra information to the main ticket it would be appreciated.&lt;/p&gt;

&lt;p&gt;If you haven&apos;t already, you might like to make use of the &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project=BDS&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;&lt;b&gt;&lt;ins&gt;search feature&lt;/ins&gt;&lt;/b&gt;&lt;/a&gt; to see if the issue has already been mentioned.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://aka.ms/MCBugTrackerHelp&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Bug Tracker Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.com/invite/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://aka.ms/Minecraft-Support&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support (Technical Issues)&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://support.xbox.com/contact-us/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Microsoft Support (Account Issues)&lt;/a&gt;&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/BDS/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Project Summary&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://aka.ms/MinecraftFeedbackDiscord&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.wiki/w/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;br/&gt;
&lt;sub&gt;&lt;font color=&quot;#888&quot;&gt;&amp;#8211; I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.&lt;/font&gt;&lt;/sub&gt;&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10102">
                    <name>Duplicate</name>
                                            <outwardlinks description="duplicates">
                                        <issuelink>
            <issuekey id="556728">MCPE-181228</issuekey>
        </issuelink>
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                <attachments>
                            <attachment id="570630" name="Screenshot_20240503-073355.png" size="1866470" author="beastymustangos" created="Fri, 3 May 2024 15:38:01 +0200"/>
                            <attachment id="570631" name="Screenshot_20240503-073404.png" size="209149" author="beastymustangos" created="Fri, 3 May 2024 15:37:52 +0200"/>
                            <attachment id="570632" name="Screenshot_20240503-073700.png" size="1693777" author="beastymustangos" created="Fri, 3 May 2024 15:38:01 +0200"/>
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# [Step 2]&lt;br/&gt;
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