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    <title>Mojang Studios Jira</title>
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        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-18360] I can&apos;t play multiplayer or open the store</title>
                <link>https://bugs.mojang.com/browse/BDS-18360</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;I just bought the game a few hours ago, I can&apos;t even play&lt;/p&gt;

&lt;p&gt;I hope you solve the problem as soon as possible.&lt;/p&gt;</description>
                <environment>incompatibilidade do ambiente playfab - descoberta prod/20ca2, playfab-production/</environment>
        <key id="534414">BDS-18360</key>
            <summary>I can&apos;t play multiplayer or open the store</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
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                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Gaguinho5603">Gaguinho5603</reporter>
                        <labels>
                    </labels>
                <created>Wed, 17 May 2023 05:29:26 +0200</created>
                <updated>Fri, 15 Sep 2023 17:12:18 +0200</updated>
                            <resolved>Fri, 15 Sep 2023 17:12:18 +0200</resolved>
                                    <version>1.19.81 Hotfix</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="1279943" author="JIRAUSER648376" created="Fri, 15 Sep 2023 17:12:18 +0200"  >&lt;p&gt;Cleaning up old tickets: This ticket had been set to &apos;Awaiting Response&apos;, but has not received a response from the reporter (~3 months+) so is being closed as &lt;em&gt;Incomplete&lt;/em&gt;. If you feel this is still a valid issue then please comment, or create a new ticket following the &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/4408887473421&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; which includes steps to reproduce the problem.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
 &#128211; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/4408887473421&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &#8211; &#128172; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt; &#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Suggestions&lt;/a&gt; &#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Minecraft Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1257516" author="JIRAUSER648376" created="Wed, 17 May 2023 17:01:52 +0200"  >&lt;p&gt;Hi&lt;/p&gt;

&lt;p&gt;Have you tried reinstalling Minecraft? Do you use Cellurar network or Wifi? Have you tried rebooting your Android device? &lt;/p&gt;

&lt;p&gt;This ticket will automatically reopen when you reply. &lt;/p&gt;</comment>
                            <comment id="1257480" author="JIRAUSER754061" created="Wed, 17 May 2023 16:01:20 +0200"  >&lt;p&gt;I&apos;m on the Android version of Minecraft, now the current version of the game is 1.19.81&lt;/p&gt;

&lt;p&gt;also the store keeps loading non-stop.&lt;br/&gt;
I can&apos;t play with my friends in Multiplayer mode&lt;br/&gt;
then this error appears &quot;errorIncompatibility of the Playfab environment - Discovery prod/20CA2, Playfab-Production/&quot;&lt;/p&gt;</comment>
                            <comment id="1257353" author="JIRAUSER648376" created="Wed, 17 May 2023 11:51:11 +0200"  >&lt;p&gt;Hi&lt;/p&gt;

&lt;p&gt;What platform are you on? What are you attemping to connect to servers? Which one? &lt;/p&gt;

&lt;p&gt;This ticket will automatically reopen when you reply. &lt;/p&gt;</comment>
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                            <attachment id="534968" name="Screenshot_20230516-223155_Minecraft.jpg" size="1238885" author="Gaguinho5603" created="Wed, 17 May 2023 05:29:11 +0200"/>
                            <attachment id="534967" name="Screenshot_20230516-232741_Minecraft.jpg" size="824293" author="Gaguinho5603" created="Wed, 17 May 2023 05:29:22 +0200"/>
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# [Step 2]&lt;br/&gt;
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