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    <title>Mojang Studios Jira</title>
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    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-1801] I play on an iPad 4 and I have deleted the iPad reinstalled and still have the same problem. Loads and I see the mojang logo and white screen and it crashes. Shows white in the background but never loads. Help?</title>
                <link>https://bugs.mojang.com/browse/BDS-1801</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;I play on an iPad 4 and I have deleted the iPad reinstalled and still have the same problem. Loads and I see the mojang logo and white screen and it crashes. Shows white in the background but never loads. Help?&lt;/p&gt;</description>
                <environment></environment>
        <key id="270285">BDS-1801</key>
            <summary>I play on an iPad 4 and I have deleted the iPad reinstalled and still have the same problem. Loads and I see the mojang logo and white screen and it crashes. Shows white in the background but never loads. Help?</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Hunterlane2013">Hunter Alsup</reporter>
                        <labels>
                    </labels>
                <created>Sat, 9 Nov 2019 14:41:59 +0100</created>
                <updated>Sun, 10 Nov 2019 00:10:57 +0100</updated>
                            <resolved>Sun, 10 Nov 2019 00:10:57 +0100</resolved>
                                    <version>1.8.1.2</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="600342" author="576874" created="Sun, 10 Nov 2019 00:10:57 +0100"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
We&apos;re already tracking this issue at &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-54465&quot; title=&quot;Minecraft doesn&amp;#39;t work on iOS after update to 1.13.0&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-54465&quot;&gt;&lt;del&gt;MCPE-54465&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;, so I will resolve and link this ticket as a duplicate.&lt;/p&gt;

&lt;p&gt;If you would like to add a vote and any extra information to the main ticket it would be appreciated.&lt;/p&gt;

&lt;p&gt;If you haven&apos;t already, you might like to make use of the &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project=MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;&lt;b&gt;&lt;ins&gt;search feature&lt;/ins&gt;&lt;/b&gt;&lt;/a&gt; to see if the issue has already been mentioned.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;http://hopper.minecraft.net/help/technical-support-resources/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Customer Support&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
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            <issuekey id="267157">MCPE-54465</issuekey>
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