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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-17686] Error Code Cauldron </title>
                <link>https://bugs.mojang.com/browse/BDS-17686</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;I keep getting the error code Cauldron when logging in.&lt;br/&gt;
&lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/4404016313741&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;https://help.minecraft.net/hc/en-us/articles/4404016313741&lt;/a&gt;&lt;/p&gt;

&lt;p&gt;I have tried all the methods on this page, so please don&apos;t post a link to me and mark the case closed. I asked Microsoft and your official customer service and they couldn&apos;t solve it, and finally they asked me to come here to ask.&lt;/p&gt;

&lt;p&gt;I have also tried these methods below, so don&apos;t ask me to try again.&lt;/p&gt;
&lt;div class=&quot;code panel&quot; style=&quot;border-width: 1px;&quot;&gt;&lt;div class=&quot;codeContent panelContent&quot;&gt;
&lt;pre class=&quot;code-java&quot;&gt;
Check &lt;span class=&quot;code-keyword&quot;&gt;if&lt;/span&gt; there is a service outage. If so, it would be reported in the following sources:
&#160;
@MojangStatus&#8239;on Twitter
PlayFab Status
Xbox Live Status
&#160;
If an outage has been reported, you will need to wait until the outage has been resolved.&#8239;If no service outage has been reported, you may need to verify the following:
&#160;
Please make sure your game is up to date and running the&#8239;latest version of Minecraft.
Make sure your Minecraft account is linked to a Microsoft account. You can check &lt;span class=&quot;code-keyword&quot;&gt;this&lt;/span&gt; by going to the main menu, then clicking the sign-in button at the bottom right.
&#160;
After confirming the above, please complete these troubleshooting steps:&#8239;
&#160;
Check your internet and ensure your device&apos;s connection is stable and strong.&#160;
If your issues are caused by the internet connection, you may need to reach out to your Internet Service Provider and/or complete separate troubleshooting steps.&#8239;
Sign out of all Minecraft accounts including the attached Microsoft account and close out any open Minecraft application.&#8239;
Restart the game, then sign back into the Minecraft and Microsoft account(s)&#8239;
If you still see the error: repeat the steps above after waiting 1 hour, including internet troubleshooting steps.
&#160;
If &lt;span class=&quot;code-keyword&quot;&gt;this&lt;/span&gt; issue persists, please wait 24 hours and &lt;span class=&quot;code-keyword&quot;&gt;try&lt;/span&gt; these steps again.
&#160;
After waiting the 24 hours and repeating these steps, please report &lt;span class=&quot;code-keyword&quot;&gt;this&lt;/span&gt; issue in the bug tracker. &lt;/pre&gt;
&lt;/div&gt;&lt;/div&gt;
&lt;p&gt;Please tell me the real working solution. If you can&apos;t even solve these methods, do you have the nerve to call yourself a customer service staff?&lt;/p&gt;

&lt;p&gt;Thank you.&lt;/p&gt;</description>
                <environment>Windows 11</environment>
        <key id="517249">BDS-17686</key>
            <summary>Error Code Cauldron </summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="lonyice">lonyice</reporter>
                        <labels>
                    </labels>
                <created>Wed, 5 Oct 2022 07:46:39 +0200</created>
                <updated>Wed, 5 Oct 2022 10:10:54 +0200</updated>
                            <resolved>Wed, 5 Oct 2022 10:10:54 +0200</resolved>
                                    <version>1.19.30</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="1203207" author="JIRAUSER597277" created="Wed, 5 Oct 2022 09:43:13 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
We&apos;re tracking this issue in &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-153629&quot; title=&quot;Failed to Login Error Code &amp;quot;Cauldron&amp;quot;&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-153629&quot;&gt;MCPE-153629&lt;/a&gt;&lt;/b&gt;, so this ticket is being resolved and linked as a &lt;b&gt;duplicate&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;If you would like to add a vote and any extra information to the main ticket it would be appreciated.&lt;/p&gt;

&lt;p&gt;If you haven&apos;t already, you might like to make use of the &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project=BDS&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;&lt;b&gt;&lt;ins&gt;search feature&lt;/ins&gt;&lt;/b&gt;&lt;/a&gt; to see if the issue has already been mentioned.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://aka.ms/MCBugTrackerHelp&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Bug Tracker Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://aka.ms/Minecraft-Support&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt;&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/BDS/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Project Summary&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.fandom.com/wiki/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;/p&gt;</comment>
                    </comments>
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                            <issuelinktype id="10102">
                    <name>Duplicate</name>
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                                        <issuelink>
            <issuekey id="498150">MCPE-153629</issuekey>
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*Steps to Reproduce:*&lt;br/&gt;
# [Step 1]&lt;br/&gt;
# [Step 2]&lt;br/&gt;
# [Step 3]&lt;br/&gt;
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*Observed Results:*&lt;br/&gt;
[Describe what happens]&lt;br/&gt;
&lt;br/&gt;
*Expected Results:*&lt;br/&gt;
[Describe what should happen]&lt;br/&gt;
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*Screenshots/Videos attached:* [please attach an image or short video]&lt;br/&gt;
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*Notes:*</customfieldvalue>

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