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    <title>Mojang Studios Jira</title>
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    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-16945] PlayStation 5 can&apos;t upload / replace world from realm</title>
                <link>https://bugs.mojang.com/browse/BDS-16945</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Trying to upload a world to my realm.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Steps to Re-Produce&lt;/b&gt;&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Start&#160;&lt;b&gt;Minecraft&lt;/b&gt;.&lt;/li&gt;
	&lt;li&gt;Click on&#160;&lt;b&gt;Play&lt;/b&gt;.&lt;/li&gt;
	&lt;li&gt;Click on the&#160;&lt;b&gt;pencil&lt;/b&gt;&#160;to edit your realm.&lt;/li&gt;
	&lt;li&gt;From under&#160;&lt;b&gt;Realm&lt;/b&gt;&#160;&amp;gt;&#160;&lt;b&gt;Game&lt;/b&gt;, choose&#160;&lt;b&gt;Replace World&lt;/b&gt;.&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;States upload was unsuccessful does not upload any MB.&lt;/p&gt;

&lt;p&gt;I can wait but never any upload progress even when it says uploading.&lt;/p&gt;

&lt;p&gt;finally error msg as below&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Failed to retrieve realm information. please try again later.&lt;/li&gt;
	&lt;li&gt;Failed to find a place to upload your world. Maybe check your internet connection?&lt;/li&gt;
	&lt;li&gt;an error occurred&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;Can only press cancel button, as never finishes.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Affected Versions &amp;amp; Platforms&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;PlayStation 5 (New update)&lt;/li&gt;
	&lt;li&gt;Minecraft (&lt;b&gt;v1.18.31 New update&lt;/b&gt;)&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Actions Taken&lt;/b&gt;&lt;/p&gt;
&lt;ul&gt;
	&lt;li&gt;Delete Minecraft, and re-install. &lt;b&gt;(Tried)&lt;/b&gt;&lt;/li&gt;
	&lt;li&gt;Delete all saves &amp;amp; worlds, then retry. &lt;b&gt;(Tried)&lt;/b&gt;&lt;/li&gt;
	&lt;li&gt;Ensure there&apos;s more than enough storage on the PlayStation 5. &lt;b&gt;(Tried)&lt;/b&gt;&lt;/li&gt;
	&lt;li&gt;Close realm, and try uploading while closed. &lt;b&gt;(Tried)&lt;/b&gt;&lt;/li&gt;
	&lt;li&gt;Re-open realm, and try downloading again. &lt;b&gt;(Tried)&lt;/b&gt;&lt;/li&gt;
	&lt;li&gt;Try downloading from a different internet connection. &lt;b&gt;(Tried)&lt;/b&gt;&lt;/li&gt;
	&lt;li&gt;Try downloading a backup instead. &lt;b&gt;(Tried)&lt;/b&gt;&lt;b&gt;{&lt;/b&gt;}&lt;/li&gt;
	&lt;li&gt;Buy one more Relams plus to try, still fail.&#160;*&lt;b&gt;&#160;&lt;/b&gt;(Tried)&lt;b&gt;{&lt;/b&gt;}{*}&lt;/li&gt;
&lt;/ul&gt;


&lt;p&gt;&lt;b&gt;Now i have Buy two times realm, But Still failed.&lt;/b&gt;&#160;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Please advise can refund for this or if the issue you can fix for it?&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="501770">BDS-16945</key>
            <summary>PlayStation 5 can&apos;t upload / replace world from realm</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="ONJT-47">ONJT-47</reporter>
                        <labels>
                    </labels>
                <created>Tue, 3 May 2022 07:36:19 +0200</created>
                <updated>Tue, 3 May 2022 12:38:13 +0200</updated>
                            <resolved>Tue, 3 May 2022 12:35:52 +0200</resolved>
                                    <version>1.18.31</version>
                                                            <votes>0</votes>
                                    <watches>2</watches>
                                                                            <comments>
                            <comment id="1160565" author="JIRAUSER484247" created="Tue, 3 May 2022 12:35:52 +0200"  >&lt;p&gt;This ticket belong to REALMS project where you&apos;ve logged it earlier so I&apos;m going to close this one.&lt;/p&gt;</comment>
                    </comments>
                    <attachments>
                            <attachment id="482810" name="Failed to find a place to upload your world. Maybe check your internet connection.jpeg" size="392099" author="ONJT-47" created="Tue, 3 May 2022 07:34:45 +0200"/>
                            <attachment id="482809" name="Failed to retrieve realm information. please try again later..jpeg" size="340840" author="ONJT-47" created="Tue, 3 May 2022 07:34:45 +0200"/>
                            <attachment id="482811" name="an error occurred.jpeg" size="318409" author="ONJT-47" created="Tue, 3 May 2022 07:34:45 +0200"/>
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