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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
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        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-15295] Game-Breaking Crash</title>
                <link>https://bugs.mojang.com/browse/BDS-15295</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;I&apos;m not sure exactly what happened, but when I saved and exited from a play session on the new free Fishing map, the game crashed outright. When I returned to it after about an hour (as I had chores to tend to), I was given a &apos;Global Resources Reset&apos; message. As it stands, I believe I&apos;ve lost somewhere around $100-$150 CAD of Marketplace content, being everything I&apos;ve ever bought in it&apos;s entirety. This includes all the maps, mash-up packs, free content, and even character customization options I&apos;ve bought to date. Additionally, the game will not load anything other than Steve and Alex&apos;s clothes in the Dressing Room, and any attempt I make to re-download my missing content has been met with me being kicked back to the previous screen.&lt;/p&gt;

&lt;p&gt;I play on an Xbox One S, and I find this sudden loss of a considerable monetary value to be rather infuriating, considering this is the second time something like this has happened. (The previous time was entirely my fault, and happened well over a year ago before I had a proper Microsoft account, and did not impair the playability of the game to the degree this crash has.)&lt;/p&gt;</description>
                <environment></environment>
        <key id="469541">BDS-15295</key>
            <summary>Game-Breaking Crash</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="7">Invalid</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="TheWinterKing">John L. T. Semenuik</reporter>
                        <labels>
                    </labels>
                <created>Wed, 22 Sep 2021 23:14:19 +0200</created>
                <updated>Thu, 23 Sep 2021 00:05:09 +0200</updated>
                            <resolved>Thu, 23 Sep 2021 00:05:08 +0200</resolved>
                                    <version>1.17.30</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="1076735" author="ocelotonesie" created="Thu, 23 Sep 2021 00:05:09 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
However, this issue is &lt;font color=&quot;#FF5722&quot;&gt;&lt;b&gt;Invalid&lt;/b&gt;&lt;/font&gt;.&lt;/p&gt;

&lt;p&gt;Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.&lt;/p&gt;

&lt;p&gt;Watch &lt;a href=&quot;https://twitter.com/MojangStatus&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Status&lt;/a&gt; for official announcements, or &lt;a href=&quot;https://downdetector.com/status/minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Downdetector&lt;/a&gt; for community reported outages.&lt;/p&gt;

&lt;p&gt;If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact &lt;b&gt;&lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt;&lt;/b&gt; for assistance and refer to this ticket (e.g. &quot;I have reported this issue on Mojira as MCPE-&lt;em&gt;&lt;font color=&quot;gray&quot;&gt;XYZ&lt;/font&gt;&lt;/em&gt;.&quot;).&lt;br/&gt;
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.&lt;/p&gt;

&lt;p&gt;If you are still unable to access a paid service such as a realm or purchased content, please contact &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt;.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://aka.ms/MCBugTrackerHelp&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Bug Tracker Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt;&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/MCPE/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Project Summary&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.fandom.com/wiki/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
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