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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
    </build-info>


<item>
            <title>[BDS-15121] Marketplace won&apos;t connect</title>
                <link>https://bugs.mojang.com/browse/BDS-15121</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;The marketplace won&apos;t connect which causes us to lose access to all purchases. the marketplace says it&apos;s unable to connect to internet. &#160;But the internet is working just fine and we can play via the network with others. So far we have tried:&lt;/p&gt;
&lt;ol&gt;
	&lt;li&gt;Restarting ipad&lt;/li&gt;
	&lt;li&gt;deleting and installing minecraft&lt;/li&gt;
	&lt;li&gt;restarting router&lt;/li&gt;
	&lt;li&gt;connecting through a hotspot&lt;/li&gt;
	&lt;li&gt;connecting through different wifi&lt;/li&gt;
	&lt;li&gt;verified WiFi working via numerous other apps and speed tests&lt;/li&gt;
	&lt;li&gt;no other app is having this issue&lt;/li&gt;
	&lt;li&gt;signing out of Microsoft account and signing back in&lt;/li&gt;
	&lt;li&gt;the other iPad in house connects just fine&lt;/li&gt;
&lt;/ol&gt;


&lt;p&gt;we are using version 1.17.11&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</description>
                <environment>iPad&lt;br/&gt;
</environment>
        <key id="466946">BDS-15121</key>
            <summary>Marketplace won&apos;t connect</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Ryansaccount">Kevin </reporter>
                        <labels>
                    </labels>
                <created>Sat, 11 Sep 2021 19:27:39 +0200</created>
                <updated>Sun, 12 Sep 2021 02:32:37 +0200</updated>
                            <resolved>Sun, 12 Sep 2021 00:12:11 +0200</resolved>
                                    <version>1.17.11 Hotfix</version>
                                                            <votes>1</votes>
                                    <watches>2</watches>
                                                                            <comments>
                            <comment id="1069823" author="JIRAUSER685055" created="Sun, 12 Sep 2021 02:32:37 +0200"  >&lt;p&gt;This is not helpful. &#160;You sent me to a list of other people having the same problem%+ this tells me it&#8217;s an issue on your end. &#160;We have spent hundreds on this game and you are failing to provide the services and product that was paid for. &#160;Turning the LAN on and off doesn&#8217;t work. &#160;This is on the IPAD OS 14.7.1. &#160;Minecraft version 1.17.11. What other suggestions do you have.&#160;&lt;/p&gt;</comment>
                            <comment id="1069780" author="ocelotonesie" created="Sun, 12 Sep 2021 00:12:11 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
We&apos;re tracking this issue in &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-102994&quot; title=&quot;iOS: All content that requires an Internet connection not loading&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-102994&quot;&gt;&lt;del&gt;MCPE-102994&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;, so this ticket is being resolved and linked as a &lt;b&gt;duplicate&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;If you would like to add a vote and any extra information to the main ticket it would be appreciated.&lt;/p&gt;

&lt;p&gt;If you haven&apos;t already, you might like to make use of the &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project=MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;&lt;b&gt;&lt;ins&gt;search feature&lt;/ins&gt;&lt;/b&gt;&lt;/a&gt; to see if the issue has already been mentioned.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360049840492-Mojang-Bug-Tracker-Guidelines&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Bug Tracker Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt;&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/BDS/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Project Summary&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.fandom.com/wiki/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;/p&gt;</comment>
                    </comments>
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                            <issuelinktype id="10102">
                    <name>Duplicate</name>
                                            <outwardlinks description="duplicates">
                                        <issuelink>
            <issuekey id="378674">MCPE-102994</issuekey>
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