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    <title>Mojang Studios Jira</title>
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        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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            <title>[BDS-15082] Marketplace skins not loading</title>
                <link>https://bugs.mojang.com/browse/BDS-15082</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;So I&apos;ve been having this issue since the first caves and cliffs update, and it&apos;s on my switch and for pocket edition on both my phone and tablet. But whenever I log into Minecraft my skins haven&apos;t loaded. I figured it was just the normal problem everyone&apos;s been having for years now. But after logging out of my account, clearing all my saved data, uninstalling the application, and even making a separate account with a different gmail, I am still having the same issues. I&apos;ve noticed that if I used a purchased skin (for example: the free &quot;Summer Gift&quot; skin pack released back when summer first started that I&apos;ve been trying to use) it would only load to Alex or Steve. But if I created my own skin on the character creator, it would be fine. But the same issue is for pocket edition also, where I can use imported skins or the character creator but my purchased marketplace skins won&apos;t load. I&apos;ve been pretty patient to see if maybe it was a small bug and everything would be fine but now I&apos;m getting frustrated. Please fix this issue!!!&lt;/p&gt;</description>
                <environment></environment>
        <key id="466351">BDS-15082</key>
            <summary>Marketplace skins not loading</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="SquishyDevil17">Ryan Muth</reporter>
                        <labels>
                    </labels>
                <created>Wed, 8 Sep 2021 02:05:52 +0200</created>
                <updated>Thu, 9 Dec 2021 12:25:57 +0100</updated>
                            <resolved>Thu, 9 Dec 2021 12:25:57 +0100</resolved>
                                    <version>1.17.11 Hotfix</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="1123510" author="JIRAUSER484247" created="Thu, 9 Dec 2021 12:25:57 +0100"  >&lt;p&gt;Cleaning up old tickets: This ticket had been set to &apos;Awaiting Response&apos;, but has not received a response from the reporter (~3 months+) so is being closed as &lt;em&gt;Incomplete&lt;/em&gt;. If you feel this is still a valid issue then please comment, or create a new ticket following the &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; which includes steps to reproduce the problem.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &#8211; &#128172; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt; &#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Suggestions&lt;/a&gt; &#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Minecraft Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1067850" author="JIRAUSER484247" created="Wed, 8 Sep 2021 10:06:07 +0200"  >&lt;p&gt;Is this only happening on a Bedrock Dedicated Server? What plaform are you using?&lt;br/&gt;
This ticket will automatically reopen when you reply.&lt;/p&gt;</comment>
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