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        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-14841] My Minecraft can&apos;t log into servers and the other day I create a Microsoft account I&apos;m banned and I can&apos;t log into sever they keep loading infinitely</title>
                <link>https://bugs.mojang.com/browse/BDS-14841</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;I can&apos;t log into servers or friends&apos; worlds.&#160;&lt;/p&gt;</description>
                <environment>Multiplayer</environment>
        <key id="462693">BDS-14841</key>
            <summary>My Minecraft can&apos;t log into servers and the other day I create a Microsoft account I&apos;m banned and I can&apos;t log into sever they keep loading infinitely</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Solo_PrO321">Caua Alves de Matos bonifacio </reporter>
                        <labels>
                    </labels>
                <created>Thu, 19 Aug 2021 19:41:04 +0200</created>
                <updated>Fri, 19 Nov 2021 12:39:13 +0100</updated>
                            <resolved>Fri, 19 Nov 2021 12:39:13 +0100</resolved>
                                    <version>1.17.10</version>
                                                            <votes>1</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="1111646" author="JIRAUSER484247" created="Fri, 19 Nov 2021 12:39:13 +0100"  >&lt;p&gt;Cleaning up old tickets: This ticket had been set to &apos;Awaiting Response&apos;, but has not received a response from the reporter (~3 months+) so is being closed as &lt;em&gt;Incomplete&lt;/em&gt;. If you feel this is still a valid issue then please comment, or create a new ticket following the &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; which includes steps to reproduce the problem.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &#8211; &#128172; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt; &#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Suggestions&lt;/a&gt; &#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Minecraft Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1057521" author="JIRAUSER484247" created="Thu, 19 Aug 2021 23:30:09 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
 However, this issue has been temporarily closed as &lt;b&gt;&lt;font color=&quot;#ff5722&quot;&gt;Awaiting Response&lt;/font&gt;&lt;/b&gt;&lt;/p&gt;

&lt;p&gt;What is happening when you are trying to sign-in. Please add screenshot of the error. Also let us know what device are you using.&lt;/p&gt;

&lt;p&gt;Also, just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem:&lt;/p&gt;
&lt;blockquote&gt;&lt;p&gt;&lt;b&gt;Steps to Reproduce:&lt;/b&gt;&lt;br/&gt;
 1.&lt;br/&gt;
 2.&lt;br/&gt;
 3.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Observed Results:&lt;/b&gt;&lt;br/&gt;
 &lt;em&gt;(Briefly describe what happens)&lt;/em&gt;&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Expected Results:&lt;/b&gt;&lt;br/&gt;
 &lt;em&gt;(Briefly describe what should happen)&lt;/em&gt;&lt;/p&gt;&lt;/blockquote&gt;
&lt;p&gt;If your ticket does not look like the example given &lt;a href=&quot;https://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;here&lt;/a&gt;, then it&apos;s likely to be closed as incomplete.&lt;/p&gt;

&lt;p&gt;This ticket will automatically reopen when you reply.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
 &#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &#8211; &#128172; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt; &#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Suggestions&lt;/a&gt; &#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Minecraft Wiki&lt;/a&gt;&lt;/p&gt;</comment>
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