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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-14468] Unable to make purchases with bought minecoins!</title>
                <link>https://bugs.mojang.com/browse/BDS-14468</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Hello,&lt;br/&gt;
We have bought my son a brand new iPad for his birthday, we are using IOS 14.7, bought Minecraft for him through the App Store and been gifted 3500 mine coupons through an Amazon voucher. We have a Microsoft account and the coins have been added but he can&apos;t purchase anything as it keeps saying that he can&apos;t connect to the market place?? Please can you explain what is happening and how we can resolve this - he is desperate to buy different skins and sky block?&#160;&lt;/p&gt;

&lt;p&gt;We have been looking online at different forums etc and others are mentioning a problem with similar issues since an IOS update???&lt;/p&gt;

&lt;p&gt;It&apos;s a brand new Microsoft account &amp;amp; a brand new purchase of minecraft on 23/07/21 but my son has never been able to make purchases with these coins. Please help, it&apos;s very frustrating! We have contacted (Microsoft Minecraft) and they have said to report the bug with yourselves.&lt;/p&gt;

&lt;p&gt;I await an update....thank you,&lt;/p&gt;

&lt;p&gt;Olivia&lt;/p&gt;</description>
                <environment></environment>
        <key id="457457">BDS-14468</key>
            <summary>Unable to make purchases with bought minecoins!</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="liviread">Olivia Blackman</reporter>
                        <labels>
                    </labels>
                <created>Sun, 25 Jul 2021 06:38:45 +0200</created>
                <updated>Sun, 25 Jul 2021 13:34:20 +0200</updated>
                            <resolved>Sun, 25 Jul 2021 13:34:20 +0200</resolved>
                                    <version>1.17.10</version>
                                                            <votes>0</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="1045254" author="ocelotonesie" created="Sun, 25 Jul 2021 13:34:20 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
We&apos;re tracking this issue in &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-102994&quot; title=&quot;iOS: All content that requires an Internet connection not loading&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-102994&quot;&gt;&lt;del&gt;MCPE-102994&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;, so this ticket is being resolved and linked as a &lt;b&gt;duplicate&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;If you would like to add a vote and any extra information to the main ticket it would be appreciated.&lt;/p&gt;

&lt;p&gt;If you haven&apos;t already, you might like to make use of the &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project=MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;&lt;b&gt;&lt;ins&gt;search feature&lt;/ins&gt;&lt;/b&gt;&lt;/a&gt; to see if the issue has already been mentioned.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360049840492-Mojang-Bug-Tracker-Guidelines&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Bug Tracker Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt;&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/BDS/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Project Summary&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.fandom.com/wiki/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;/p&gt;</comment>
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                            <attachment id="428225" name="image-1.jpg" size="2912194" author="liviread" created="Sun, 25 Jul 2021 06:38:21 +0200"/>
                            <attachment id="428226" name="image.jpg" size="2949956" author="liviread" created="Sun, 25 Jul 2021 06:37:58 +0200"/>
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