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        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-13622] Cannot log into my account on Nintendo Switch</title>
                <link>https://bugs.mojang.com/browse/BDS-13622</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;I haven&apos;t been able to log into my minecraft account on my switch for over a year. Everytime I boot up. The game it tells me failure to login. I cannot access my skins, texture packs, or anything on the marketplace that I have purchased. I have Uninstalled the game multiple times. Also cleared log in data. I even deleted my save data and nothing has worked. I have the game fully updated as well. Remote connect doesn&apos;t do anything.&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="445515">BDS-13622</key>
            <summary>Cannot log into my account on Nintendo Switch</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="4">Incomplete</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Du5t2Du5t">Sarah Wakefield</reporter>
                        <labels>
                    </labels>
                <created>Sat, 12 Jun 2021 20:14:35 +0200</created>
                <updated>Mon, 3 Jan 2022 15:39:39 +0100</updated>
                            <resolved>Mon, 3 Jan 2022 15:39:39 +0100</resolved>
                                    <version>1.17.0</version>
                                                            <votes>0</votes>
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                                                                            <comments>
                            <comment id="1133252" author="JIRAUSER648376" created="Mon, 3 Jan 2022 15:39:39 +0100"  >&lt;p&gt;Cleaning up old tickets: This ticket had been set to &apos;Awaiting Response&apos;, but has not received a response from the reporter (~3 months+) so is being closed as &lt;em&gt;Incomplete&lt;/em&gt;. If you feel this is still a valid issue then please comment, or create a new ticket following the &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; which includes steps to reproduce the problem.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;http://help.mojang.com/customer/portal/articles/801354-writing-helpful-bug-reports-for-minecraft&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Issue Guidelines&lt;/a&gt; &#8211; &#128172; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt; &#8211; &#128231; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Suggestions&lt;/a&gt; &#8211; &#128214; &lt;a href=&quot;http://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Minecraft Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="1014286" author="ocelotonesie" created="Sun, 13 Jun 2021 13:50:05 +0200"  >&lt;p&gt;Do you also get an error code?&lt;/p&gt;</comment>
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