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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-12678] Stuck on Mojang loading screen after updates </title>
                <link>https://bugs.mojang.com/browse/BDS-12678</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;My daughter went to load Minecraft on our PS4 today (4-6-2021). We noticed that updates started to install. Once the updates were completed she tired to load Minecraft again, but it wouldn&apos;t load past the red Mojang Studios load screen. It&apos;s stuck there. We tried powering off our PS4 and reloading then pressing the L1+L2+R1+R2+Options+Touch Pad, but that didn&apos;t work. It was loading fine yesterday and there is no damage to our disc. We are not sure which version it was updated to today, but it wouldn&apos;t let us create this report without picking a version. So, we just picked on, but it may not be the one that actually updated today. Please Help!&#160;&lt;/p&gt;</description>
                <environment>PS4 Bedrock</environment>
        <key id="429212">BDS-12678</key>
            <summary>Stuck on Mojang loading screen after updates </summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="maxwelltw15">Trena Sommars</reporter>
                        <labels>
                    </labels>
                <created>Wed, 7 Apr 2021 00:22:07 +0200</created>
                <updated>Wed, 7 Apr 2021 14:37:26 +0200</updated>
                            <resolved>Wed, 7 Apr 2021 14:37:26 +0200</resolved>
                                    <version>1.16.201 Hotfix</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="966675" author="ocelotonesie" created="Wed, 7 Apr 2021 14:37:26 +0200"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
We&apos;re tracking this issue in &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-84790&quot; title=&quot;PlayStation - stuck on red Mojang logo screen&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-84790&quot;&gt;&lt;del&gt;MCPE-84790&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;, so this ticket is being resolved and linked as a &lt;b&gt;duplicate&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;If you would like to add a vote and any extra information to the main ticket it would be appreciated.&lt;/p&gt;

&lt;p&gt;If you haven&apos;t already, you might like to make use of the &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project=MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;&lt;b&gt;&lt;ins&gt;search feature&lt;/ins&gt;&lt;/b&gt;&lt;/a&gt; to see if the issue has already been mentioned.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360049840492-Mojang-Bug-Tracker-Guidelines&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Bug Tracker Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt;&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/BDS/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Project Summary&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.fandom.com/wiki/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;/p&gt;</comment>
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                    <name>Duplicate</name>
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            <issuekey id="342022">MCPE-84790</issuekey>
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