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    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
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<item>
            <title>[BDS-12113] Fehlernummer -9</title>
                <link>https://bugs.mojang.com/browse/BDS-12113</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;Hallo,&lt;/p&gt;

&lt;p&gt;ich kann Minecraft starten. Das Spiel habe ich auf mein Tablet drauf, hat vorher keine Probleme. Seit gestern den 10.03.2021 gab es Probleme.&#160; Jedes mal kommt der Fehlermeldung &quot;Kontofehler&quot; Fehlernummer -9 . Da steht es kleiner Hinweise: Es ist ein Fehler mit deinem Konto aufgetreten. Du kannst den Marketplace erst wieder nutzen, wenn das Problem behoben wurde. Sollte dieser Fehler mehrere Tage in Folge auftreten, kontaktiere bitte den Support &#252;ber die Schaltfl&#228;che &quot;Hilfe&quot;. Ich w&#252;rde mich sehr freuen, wenn Sie mir auf schnelle R&#252;ck Antwort gibt.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Englisch - Sprache:&#160;&lt;/p&gt;

&lt;p&gt;Hello&lt;/p&gt;

&lt;p&gt;I can start Minecraft. The game I put on my tablet, has no problems before. There have been problems since yesterday, March 10, 2021.&#160; Each time comes the error message &quot;Account error&quot; error number -9 . There&apos;s a small hint: There was an error with your account. You will not be able to use the Marketplace again until the issue is resolved. If this error occurs for several days in a row, please contact support using the &quot;Help&quot; button. I would be very pleased if you would give me a quick response.&lt;/p&gt;</description>
                <environment></environment>
        <key id="420943">BDS-12113</key>
            <summary>Fehlernummer -9</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="AridStarfish888">Sophia</reporter>
                        <labels>
                    </labels>
                <created>Thu, 11 Mar 2021 16:33:20 +0100</created>
                <updated>Fri, 12 Mar 2021 19:57:20 +0100</updated>
                            <resolved>Thu, 11 Mar 2021 21:32:36 +0100</resolved>
                                    <version>1.16.210</version>
                                                            <votes>0</votes>
                                    <watches>0</watches>
                                                                            <comments>
                            <comment id="943555" author="JIRAUSER619814" created="Fri, 12 Mar 2021 19:57:20 +0100"  >&lt;p&gt;Guten Abend,&lt;/p&gt;

&lt;p&gt;heute m&#246;chte ich Sie dringende Infos geben. Nun, ich habe heutigen Tag Tablet &quot;Apps Minecraft bzw. Microsoft Konto&quot; abgemeldet. Dann habe ich auch die Apps Minecraft deinstalliert, dann Tablet neu gestartet. Dann habe ich wieder Apps Minecraft geholt bzw. auch installiert. Habe auch nochmals Tablet neu gestartet. Dann habe ich Gedacht, dass es eventuell in Ordnung wird. Okay, hab Minecraft gestartet, leider zeigt immer die gleiche Fehleranzeige &quot;Fehlernummer -9&quot; statt. Ich war schon fast zum Aufgeben.&lt;/p&gt;

&lt;p&gt;Mein Letzter Versuch war, wieder an Minecraft - Microsoft Konto abgemeldet. Von dort aus habe ich Anmelden gemacht, musste etwa warte.&lt;/p&gt;

&lt;p&gt;Endergebnis war totaler Erleichterung. Da ging Apps Minecraft einwandfrei funktionsf&#228;hig und kann alles benutz werden &quot;auch Marketplace&quot;. Damit ist dass Thema erledigt und m&#246;chte Sie bedanken bzw. Unterst&#252;tzung, Danke nochmals.&#160;&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Speak Englisch:&lt;/p&gt;

&lt;p&gt;Good evening&lt;/p&gt;

&lt;p&gt;today I would like to give you urgent information. Well, I signed out tablet &quot;Apps Minecraft or Microsoft Account&quot; today. Then I also uninstalled the Minecraft apps, then restarted Tablet. Then I got apps Minecraft again or installed them. I also restarted Tablet again. Then I thought it might be okay. Okay, i&apos;ve started Minecraft, unfortunately always shows the same error display &quot;error number -9&quot; instead. I was almost giving up.&lt;/p&gt;

&lt;p&gt;My last attempt was to log back to Minecraft - Microsoft account. From there I made registration, had to wait.&lt;/p&gt;

&lt;p&gt;The end result was total relief. Since apps Minecraft went perfectly functional and can be used everything &quot;even Marketplace&quot;. So the topic is done and would like to thank you or support, thank you again.&#160;&lt;/p&gt;</comment>
                            <comment id="943357" author="JIRAUSER619814" created="Fri, 12 Mar 2021 16:05:05 +0100"  >&lt;p&gt;Guten Tag,&lt;/p&gt;

&lt;p&gt;vielen Dank f&#252;r Ihre schnelle R&#252;ck Antwort. Was soll ich denn machen? M&#246;chte schon gerne mit Freunde zusammen spielen und nicht als Einzelspieler. Bitte beschreiben Sie mir bzw. Schritt zu Schritt, was Minecraft machen sollst. W&#252;rde mir sehr freuen, wenn Sie mir zur&#252;ck schreiben.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Speak Englisch:&lt;/p&gt;

&lt;p&gt;Good day&lt;/p&gt;

&lt;p&gt;Thank you for your quick response. What should I do? Would like to play with friends and not as a single player. Please describe to me, or step by step, what Minecraft should do. I would be very happy if you write me back.&lt;/p&gt;</comment>
                            <comment id="942855" author="ocelotonesie" created="Thu, 11 Mar 2021 21:32:36 +0100"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
We&apos;re tracking this issue in &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-117294&quot; title=&quot;Account Error Number -9&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-117294&quot;&gt;&lt;del&gt;MCPE-117294&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;, so this ticket is being resolved and linked as a &lt;b&gt;duplicate&lt;/b&gt;.&lt;/p&gt;

&lt;p&gt;If you would like to add a vote and any extra information to the main ticket it would be appreciated.&lt;/p&gt;

&lt;p&gt;If you haven&apos;t already, you might like to make use of the &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project=BDS&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;&lt;b&gt;&lt;ins&gt;search feature&lt;/ins&gt;&lt;/b&gt;&lt;/a&gt; to see if the issue has already been mentioned.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360049840492-Mojang-Bug-Tracker-Guidelines&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Bug Tracker Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt;&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/BDS/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Project Summary&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Bedrock_Dedicated_Server&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;BDS Wiki&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360035131651-Dedicated-Servers-for-Minecraft-on-Bedrock-&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;FAQs&lt;/a&gt;&lt;/p&gt;</comment>
                    </comments>
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                            <issuelinktype id="10102">
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                                        <issuelink>
            <issuekey id="411752">MCPE-117294</issuekey>
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                            <attachment id="387989" name="DSC_0028.JPG" size="1513131" author="AridStarfish888" created="Thu, 11 Mar 2021 16:31:38 +0100"/>
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