<!-- 
RSS generated by JIRA (9.12.2#9120002-sha1:301bf498dd45d800842af0b84230f1bb58606c13) at Sat Jan 11 07:52:23 UTC 2025

It is possible to restrict the fields that are returned in this document by specifying the 'field' parameter in your request.
For example, to request only the issue key and summary append 'field=key&field=summary' to the URL of your request.
-->
<rss version="0.92" >
<channel>
    <title>Mojang Studios Jira</title>
    <link>https://bugs.mojang.com</link>
    <description>This file is an XML representation of an issue</description>
    <language>en</language>    <build-info>
        <version>9.12.2</version>
        <build-number>9120002</build-number>
        <build-date>10-01-2024</build-date>
    </build-info>


<item>
            <title>[BDS-10559] Game won&apos;t load.</title>
                <link>https://bugs.mojang.com/browse/BDS-10559</link>
                <project id="11700" key="BDS">Bedrock Dedicated Server</project>
                    <description>&lt;p&gt;I had a realms update. After the update had finished, my game will not load and there is a strange white mark on the screen that looks like a dead pixel. It is not a monitor issue. See photo for reference. I contacted mojang customer service and they could not resolve this issue. This is my last hope.&#160;&lt;/p&gt;</description>
                <environment></environment>
        <key id="396048">BDS-10559</key>
            <summary>Game won&apos;t load.</summary>
                <type id="1" iconUrl="https://bugs.mojang.com/secure/viewavatar?size=xsmall&amp;avatarId=18903&amp;avatarType=issuetype">Bug</type>
                                    <status id="5" iconUrl="https://bugs.mojang.com/images/icons/statuses/resolved.png" description="A resolution has been taken, and it is awaiting verification by reporter. From here issues are either reopened, or are closed.">Resolved</status>
                    <statusCategory id="3" key="done" colorName="success"/>
                                    <resolution id="3">Duplicate</resolution>
                                        <assignee username="-1">Unassigned</assignee>
                                    <reporter username="Fox123">Sam Glen</reporter>
                        <labels>
                    </labels>
                <created>Sun, 13 Dec 2020 17:40:56 +0100</created>
                <updated>Thu, 17 Dec 2020 00:09:01 +0100</updated>
                            <resolved>Sun, 13 Dec 2020 22:42:36 +0100</resolved>
                                    <version>1.16.200</version>
                                                            <votes>1</votes>
                                    <watches>1</watches>
                                                                            <comments>
                            <comment id="864683" author="JIRAUSER583474" created="Thu, 17 Dec 2020 00:09:01 +0100"  >&lt;p&gt;Still no change, really shocked at how long this is taking to fix !!!&#160;&lt;/p&gt;</comment>
                            <comment id="862632" author="ocelotonesie" created="Sun, 13 Dec 2020 22:42:36 +0100"  >&lt;p&gt;&lt;b&gt;Thank you for your report!&lt;/b&gt;&lt;br/&gt;
We&apos;re actually already tracking this issue at &lt;b&gt;&lt;a href=&quot;https://bugs.mojang.com/browse/MCPE-109870&quot; title=&quot;Title screen showing no options - &amp;#39;Play&amp;#39;, &amp;#39;Settings&amp;#39;, &amp;amp; &amp;#39;Marketplace&amp;#39; buttons not visible&quot; class=&quot;issue-link&quot; data-issue-key=&quot;MCPE-109870&quot;&gt;&lt;del&gt;MCPE-109870&lt;/del&gt;&lt;/a&gt;&lt;/b&gt;, so I will resolve and link this ticket as a duplicate.&lt;/p&gt;

&lt;p&gt;If you would like to add a vote and any extra information to the main ticket it would be appreciated.&lt;/p&gt;

&lt;p&gt;If you haven&apos;t already, you might like to make use of the &lt;a href=&quot;https://bugs.mojang.com/issues/?jql=project=MCPE&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;&lt;b&gt;&lt;ins&gt;search feature&lt;/ins&gt;&lt;/b&gt;&lt;/a&gt; to see if the issue has already been mentioned.&lt;/p&gt;

&lt;p&gt;&lt;b&gt;Quick Links&lt;/b&gt;:&lt;br/&gt;
&#128211; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/articles/360049840492-Mojang-Bug-Tracker-Guidelines&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Bug Tracker Guidelines&lt;/a&gt; &amp;#8211; &#128172; &lt;a href=&quot;https://discord.gg/58Sxm23&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Community Support&lt;/a&gt; &amp;#8211; &#128231; &lt;a href=&quot;https://help.minecraft.net/hc/en-us/requests/new&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Mojang Support&lt;/a&gt;&lt;br/&gt;
&#128211; &lt;a href=&quot;https://bugs.mojang.com/projects/MCPE/summary&quot; class=&quot;external-link&quot; rel=&quot;nofollow&quot;&gt;Project Summary&lt;/a&gt; &amp;#8211; &#9997;&#65039; &lt;a href=&quot;https://feedback.minecraft.net/&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Feedback and Suggestions&lt;/a&gt; &amp;#8211; &#128214; &lt;a href=&quot;https://minecraft.gamepedia.com/Minecraft_Wiki&quot; class=&quot;external-link&quot; target=&quot;_blank&quot; rel=&quot;nofollow noopener&quot;&gt;Game Wiki&lt;/a&gt;&lt;/p&gt;</comment>
                            <comment id="862453" author="JIRAUSER583499" created="Sun, 13 Dec 2020 18:39:23 +0100"  >&lt;p&gt;Hi,&lt;/p&gt;

&lt;p&gt;I also have this issue on two devices - laptop and PC. Both of them have AMD GPU. The PC has AMD Radeon 7870 and the driver version is: 20.11.2. So far I tried the steps below, with the help of the xbox community gamers:&lt;/p&gt;

&lt;p&gt;1. Open MS Store &amp;gt; Click on your profile picture on top right and sign-out. Then sign-in again.&lt;/p&gt;

&lt;p&gt;2. Windows Key+R &amp;gt; Type services.msc and press Enter &amp;gt; Locate Background Intelligence transfer and ensure it is set to Start and Automatic. Also do the same for Windows Update service as well&lt;/p&gt;

&lt;p&gt;3. Run Windows Store Apps Troubleshooter&lt;br/&gt;
 Windows Key+X &amp;gt; Click Settings &amp;gt; Click Update &amp;amp; security &amp;gt; Click Troubleshoot &amp;gt; Scroll down to the bottom &amp;gt; Click Windows Store Apps &amp;gt; Click Run the Troubleshooter&lt;/p&gt;

&lt;p&gt;4. Reset Windows Store through Command Prompt&lt;br/&gt;
 Type cmd in Windows Search box &amp;gt; Right click on Command Prompt &amp;gt; Run As Administrator &amp;gt; Type WSreset.exe and click Enter &amp;gt; Reboot your computer&lt;/p&gt;

&lt;p&gt;5. Re-register All Store apps&lt;br/&gt;
 Right click on Windows Start &amp;gt; Right click on Windows Powershell (Admin) &amp;gt; Copy the following from below and right click in Powershell to paste &amp;gt; Enter &amp;gt; Restart your computer&lt;/p&gt;

&lt;p&gt;Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register &quot;$($_.InstallLocation)\AppXManifest.xml&quot;}&lt;/p&gt;

&lt;p&gt;6. Uninstall &amp;amp; Reinstall Store&lt;br/&gt;
 Right click on Windows Start &amp;gt; Right click on Windows Powershell (Admin) &amp;gt; Copy the following from below and right click in Powershell to paste &amp;gt; Enter&lt;/p&gt;

&lt;p&gt;Get-AppxPackage -allusers WindowsStore | Remove-AppxPackage&lt;/p&gt;

&lt;p&gt;Copy the following from below and right click in Powershell to paste &amp;gt; Enter &amp;gt; Reboot your computer&lt;/p&gt;

&lt;p&gt;Get-AppxPackage -allusers WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register &#8220;$($_.InstallLocation)\AppXManifest.xml&#8221;}&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;After step 5 I got the menus back, but I also got this error message:&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://bugs.mojang.com/secure/attachment/358809/358809_image-2020-12-13-19-40-14-216.png&quot; height=&quot;347&quot; width=&quot;640&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;I closed this message but the image was like this:&lt;/p&gt;

&lt;p&gt;&lt;span class=&quot;image-wrap&quot; style=&quot;&quot;&gt;&lt;img src=&quot;https://bugs.mojang.com/secure/attachment/358810/358810_image-2020-12-13-19-39-48-949.png&quot; height=&quot;584&quot; width=&quot;760&quot; style=&quot;border: 0px solid black&quot; /&gt;&lt;/span&gt;&lt;/p&gt;

&lt;p&gt;I also lost all my kids saved worlds after I reset the game &lt;img class=&quot;emoticon&quot; src=&quot;https://bugs.mojang.com/images/icons/emoticons/sad.png&quot; height=&quot;16&quot; width=&quot;16&quot; align=&quot;absmiddle&quot; alt=&quot;&quot; border=&quot;0&quot;/&gt;&#160;I hope he will not kill me for this.&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;

&lt;p&gt;Please help us!&lt;/p&gt;

&lt;p&gt;Mihai&lt;/p&gt;</comment>
                            <comment id="862413" author="JIRAUSER583485" created="Sun, 13 Dec 2020 17:52:07 +0100"  >&lt;p&gt;I have the same problem , please need help to fix&lt;/p&gt;

&lt;p&gt;&#160;&lt;/p&gt;</comment>
                    </comments>
                <issuelinks>
                            <issuelinktype id="10102">
                    <name>Duplicate</name>
                                            <outwardlinks description="duplicates">
                                        <issuelink>
            <issuekey id="394159">MCPE-109870</issuekey>
        </issuelink>
                            </outwardlinks>
                                                        </issuelinktype>
                    </issuelinks>
                <attachments>
                            <attachment id="358793" name="Minecraft Gone Wrong-1.png" size="2341131" author="Fox123" created="Sun, 13 Dec 2020 17:36:33 +0100"/>
                            <attachment id="358810" name="image-2020-12-13-19-39-48-949.png" size="1914137" author="catalyst666" created="Sun, 13 Dec 2020 18:39:49 +0100"/>
                            <attachment id="358809" name="image-2020-12-13-19-40-14-216.png" size="404563" author="catalyst666" created="Sun, 13 Dec 2020 18:40:14 +0100"/>
                    </attachments>
                <subtasks>
                    </subtasks>
                <customfields>
                                                                                                                                                                <customfield id="customfield_10500" key="com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons">
                        <customfieldname>Confirmation Status</customfieldname>
                        <customfieldvalues>
                                <customfieldvalue key="10300"><![CDATA[Unconfirmed]]></customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                        <customfield id="customfield_11700" key="com.atlassian.jira.plugins.jira-development-integration-plugin:devsummary">
                        <customfieldname>Development</customfieldname>
                        <customfieldvalues>
                            
                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                        <customfield id="customfield_11600" key="com.pyxis.greenhopper.jira:gh-lexo-rank">
                        <customfieldname>Rank</customfieldname>
                        <customfieldvalues>
                            <customfieldvalue>0|i1q0rb:</customfieldvalue>

                        </customfieldvalues>
                    </customfield>
                                                                                                                                                                                                                                                                                                                                                                                    </customfields>
    </item>
</channel>
</rss>