[MCPE-8834] Crash on Startup (Apple iPad) Created: 08/Jun/15  Updated: 12/Sep/15  Resolved: 12/Sep/15

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 0.11.1
Fix Version/s: 0.12.1

Type: Bug
Reporter: Greg Bain
Resolution: Fixed Votes: 30
Labels: None

Attachments: Microsoft Word minecraft_0.11.1_alpha_crashreport.docx    
Issue Links:
Duplicate
is duplicated by MCPE-8730 crash on startup Resolved
is duplicated by MCPE-8737 0.11.1 Crashes on opening app Resolved
is duplicated by MCPE-8755 Launch crash with older iPad running ... Resolved
is duplicated by MCPE-8815 Minecraft 0.11.0 PE crashes after a f... Resolved
is duplicated by MCPE-8821 will not load on iOS 5.1.1 Resolved
is duplicated by MCPE-8849 Game freezing after launch in version... Resolved
is duplicated by MCPE-8862 Crash when MCPE open Resolved
is duplicated by MCPE-8911 crash Resolved
is duplicated by MCPE-8912 0.11.1 crashes on first gen IPad with... Resolved
is duplicated by MCPE-8913 App crashes in first gen iPad Resolved
is duplicated by MCPE-8915 With the newest update, my iPad 2 jus... Resolved
is duplicated by MCPE-8959 The app crash when i try to open Resolved
is duplicated by MCPE-8962 Crashes and screen freezes on opening... Resolved
is duplicated by MCPE-8968 Minecraft freezes everytime Resolved
is duplicated by MCPE-8969 Minecraft pocket edition is not for i... Resolved
is duplicated by MCPE-8971 Minecraft freezes everytime Resolved
is duplicated by MCPE-8979 Will not load or start Resolved
is duplicated by MCPE-9082 Crash upon opening Resolved
is duplicated by MCPE-9135 Freezes on iPad 1 v 5.1.1 Resolved
is duplicated by MCPE-9214 Ipad1 with ios5. I downloaded minecra... Resolved
is duplicated by MCPE-9560 In Ipad 1, Screen freeze and do not r... Resolved
is duplicated by MCPE-9678 Wont load after update. Crashes at mo... Resolved
Relates
relates to MCPE-8706 MCPE freezes constantly on devices ru... Resolved
relates to MCPE-8822 Crash on Startup (iPod Touch 4 and iP... Resolved
Confirmation Status: Confirmed
Platform: Tablet - iOS - iPad
CHK:

 Description   

NOTE: game was updated via apple store to MCPE 0.11.1 alpha and is now unusable. game has been reloaded twice with no success. Crash file attached.

game shows MOJANG logo then ceases...no visual indicators.

Edit by Illidicia:
This ticket concerns the issue of the game crashing upon launch on the Apple iPad. For the ticket concerning the game crashing upon launch on the Apple iPod 4 and iPhone 4, see MCPE-8822. For the ticket concerning constant freezing on the Apple iPad, see MCPE-8706.



 Comments   
Comment by Mark Uptergrove [ 12/Sep/15 ]

It was fix we d in the latest release. Months later, but it was fixed. It would be nice if they offered to downgrade or run different versions like on the pc launcher.

Comment by Octoxp [ 09/Sep/15 ]

People v12.1 was released. Tested successfully in iPod and iPad.
Fellows I should have recorded the tension during the update process and the happiness of my two girls (8 and 4) after the game came to live again, with the old worlds, enjoying the new features. Long days of darkness, but welcome sun again!

Comment by Katten [ 12/Aug/15 ]

@SammyGarza111: stop. If you read the above comments by other users, you will see that iOS 5 is the highest supported version available for the iPad 1. It does not allow them to update to a newer release.

Comment by Sammy Garza [ 12/Aug/15 ]

Well I am on 8.4 and it isn't hard to update iOS...

Comment by Adam Last Rizzoli [ 12/Aug/15 ]

Yes, but many kids play on iOS 5.1.1.

Comment by Sammy Garza [ 12/Aug/15 ]

Anyways I think iOS 5.1.1 should not be supported anymore since it's too outdated now.

Comment by Sammy Garza [ 12/Aug/15 ]

Yea but it's the most reliable thing. If you press on the bug fix name it will send you to the bug report on this website.

Comment by Katten [ 12/Aug/15 ]

Though official, the Minecraft Wiki is made by community members. It won't always be reliable.

Comment by Sammy Garza [ 12/Aug/15 ]

Because in the minecraft wiki made by mojang says fix crashes on start up on worlds.

Comment by Adam Last Rizzoli [ 12/Aug/15 ]

Apple has unsupported the ipad 1st gen. And how do you know that the problems on the ipad will be fixed in 0.12.1. Mojang hasn't announced it.

Comment by Sammy Garza [ 11/Aug/15 ]

I didn't say you HAD to! I ment for example but this bug is fix for the 0.12.1 update.

Comment by Adam Last Rizzoli [ 11/Aug/15 ]

Sammy Garza, YOU CANNOT UPDATE 1ST GEN IPADS TO IOS 7!

Comment by Mark Uptergrove [ 11/Aug/15 ]

You cannot update past IOS 5 on iPad 1 devices.

Comment by Sammy Garza [ 10/Aug/15 ]

Maybe you should update your iOS because mojang may make the game only available for iOS 7 and up. Btw they did fix the bug but the fix is 0.12.1

Comment by Adam Last Rizzoli [ 10/Aug/15 ]

I just don't get why Mojang does not spend that much time into fixing the horrible freezes and crashes on ios 5.1.1. They have the time. They have worked on PE for months to get 0.8.0 out. and yet it takes under two months to beta test 0.12.1. Which have about the same content increase.

Comment by Theo [ 04/Aug/15 ]

I tried with a cracked version and it works now

Comment by Katten [ 04/Aug/15 ]

@wtjoker: see this comment by shoghicp. Note that the project's workflow doesn't usually have Mojang update a report's status - that is our (the moderators) job ATM.

@Theitalianplumber: these responses are copied and pasted whenever we resolve a report, and are entirely neutral as to encompass both new and experienced members. We simply do this too much to write a unique comment for every resolution.

Comment by Mark Uptergrove [ 04/Aug/15 ]

Too bad Mojang doesnt spend as much time fixing this ad the moderators do checking this site

Comment by Austin testa [ 04/Aug/15 ]

I too have the same problem. It works fine on my iPhone 5 but not the iPad.
Please help, I have a very sad little boy!

Message for the moderator, I did 'remember to search' I just didn't know what someone else had called their thread, so no need to be sarcastic.

Comment by Sammy Garza [ 03/Aug/15 ]

For some reason I CAN NOT comfirm this on iOS 5 I had not problem with it.

Comment by Ger Maguire [ 07/Jul/15 ]

This was on twitter from one of the developers, so that probably means that anything else like our issue isnt really a priority and all the focus will be to get Windows 10 PE version out,

Tommaso Checchi ‏@_tomcc Jul 4
I'm going to say this because the drama is already too much: Windows 10 Edition is MCPE, and will always be updated together with it!
Tommaso Checchi ‏@_tomcc Jul 4
That means that MCPE is going to get a lot of features, and that Win10 and MCPE players will be able to play together

Our only hope is that the 0.12 release for Windows 10 will include an IOS 5 fix!

Comment by Octoxp [ 30/Jun/15 ]

I'm having the same problem when updated mine craft to v 0.11.1 in iPad 1 v 5.1.1 AND iPod iOS v 6.1.6, with wifi / airplane mode turned on and off. Both presents Mojang screen, and after some seconds come back to default screen. When double click main button, I can seen the mine craft icon, as running application. However, if I click on it, it happens again the Mojang screen for some seconds, and over again.

Delete and and reinstall helps ?
They cant loose all worlds already built! Refund is not an option.

Comment by Ger Maguire [ 29/Jun/15 ]

I do not have a previous backup of the app on my pc, is there any other way to revert to older backup without a local backup?

Comment by Greg Bain [ 29/Jun/15 ]

Both my boys have now lost both of their worlds, but I was able to get back to running on an earlier version of the application (finally). As we are planning a long famliy drive I wanted to try and get it at least "playable" for them.

As a parent, I am not impressed that Mojang has done nothing to address this issue.

Comment by Ger Maguire [ 27/Jun/15 ]

I tweeted Mojang support and got no help.

Me: Why isnt Mojang assisting or responding with bugs with MSPE not working IOS 5 MCPE-8706, MCPE-8834. This is affecting a lot of small kids !
Support: Hi! I'm sorry to hear that. Unfortunately, this support is mainly for accounts and billing. Hopefully, the devs will look into it soon. ^AÖ

I also tweeted the Minecraft employees on their page feed https://mojang.com/ so they know there is an issue, now its their call to rectify it.

Comment by Christine Corr [ 27/Jun/15 ]

Apple iPad OS 5.1.1, MCPE v0.11.1 alpha. Can launch, sometimes, but once launched completely freezes. Please fix! Sooooo devastating...

Comment by Nico [ 26/Jun/15 ]

hello, you can check my comment here if you are aventurous and want to restore the previous working version of Minecraft PE: https://bugs.mojang.com/browse/MCPE-8822?focusedCommentId=232275

Comment by Grant Susner [ 26/Jun/15 ]

Still waiting...............

Comment by Ger Maguire [ 25/Jun/15 ]

Mojang, can we get a comment on the status of this, if you don't care or don't want to bother with this bug at least have the decency and courtesy to tell us so we can let our 4year old sons know it will never be fixed and try and stop them crying!

Comment by Matt Goetsch [ 24/Jun/15 ]

iTunes issued me a iTunes store credit for the purchase price of Minecraft PE today after I contacted them about being unable to play the paid app for weeks now with no official recognition of a problem from Mojang. They also said they would "investigate" the compatibility issue on Apple's side.

Comment by Theo [ 23/Jun/15 ]

Will there be an update? I miss this game

Comment by Mark Uptergrove [ 21/Jun/15 ]

Who is the assignee michaela? Thanks!

Comment by Mark Uptergrove [ 21/Jun/15 ]

Mojang, how hard is it to acknowledge this bug and offer a rollback? I have posted feedback on this into the itunes store. DO NOT UPGRADE if you want to play this app on IOS5!

Comment by michaela [ 19/Jun/15 ]

The Assignee is on FB; if anyone is bold enough to give him a heads-up in acknowledging us. That's all we want - some feedback.....

Comment by miguel santacruz [ 19/Jun/15 ]

I have a version 1 iPAD and even if I disable the WIFI does not work. Anyway, this is not really a good solution either (considering that it would work) because then the kids can not share their worlds without a wifi connection.

Unfortunately the work around of disabling wifi is not an option.

Comment by Gianluca santini [ 19/Jun/15 ]

Thank you for suggestion but it isn't a solution. Are you going to fix?
its half game now.

Comment by Steve Holloway [ 19/Jun/15 ]

On a first gen iPad, IOS 5.1.1, if you disable the wireless connection on the iPad, the game launches and you can play it.

However, with the network disabled, P2P and connections to external servers won't work.

Comment by Mark Uptergrove [ 17/Jun/15 ]

Any updates on this bug?

Comment by Ger Maguire [ 17/Jun/15 ]

Same issue, ipad first gen ios 5.1.1 crashes when wifi is enabled but works when wifi is disabled. Is there any update on indentifying the cause of the bug or a fix?

Comment by Gianluca santini [ 17/Jun/15 ]

Same problem. Ipad (the first gen.) ios 5.1.1 I update to verson 0.11.1 and the game do not start. Show the mojang logo and then crash. The previuos versuon worked fine.

Comment by Dominik [ 16/Jun/15 ]

I'm a software developer too, and I would like to remember you, that you have a RESPONSIBILITY for your work. You know the thing with the software CRAFTMANSHIP. And as some of my honest previous speaker mentioned, you made thousands of CHILDREN sad and ... maybe .. to cry.

I've done the only thing I'm able to do at this moment: As you've requested, I've added a pastbin : http://pastebin.com/xmUKHCff

Comment by Greg Bain [ 14/Jun/15 ]

It may be outdated, however...the Apple Store specifically has functions for quality control which this seems to have bypassed. Mojang needs to inform Apple that users with IOS 5.1.1 can only use the LAST version...not the current version. Otherwise every user with an older device is screwed.

I have a son that is DEVASTATED by this, and is freaking out because the world he has been working on seems to be lost...at the very least he can't work on it.

Comment by Todd Heinz [ 14/Jun/15 ]

0.11.1 crashes upon load using my son's iPad 1. It works fine if you disable WiFi, but there are obvious limitations to this solution. There are many parents like myself who've given old iPads to their kids so they play games like Minecraft PE. It's fair enough if you want to version out of old hardware and iOS versions, but please make your customers know about this in advance, before they update to an unusable version. You should also provide a downgrade. There are thousands of children in the world whining and crying right now because your update doesn't work on 4 year old iOS platforms. Please let us know if or when we can expect a fix.

Comment by Philip Höhn [ 10/Jun/15 ]

This was also reported with MCPE-8822 and MCPE-8834, MCPE-8822, MCPE-8815, MCPE-8794, MCPE-8862, MCPE-8849, MCPE-8844. Please vote on all sites.

Comment by HyperCamel [ 09/Jun/15 ]

I think you're iPad may be outdated and too slow to start up the game fast enough, especially from the line in the report, "com.mojang.minecraftpe failed to launch in time"

Comment by miguel santacruz [ 08/Jun/15 ]

It happens the same with me. It has been after an update this week. I am using a iPAD1.
If I try to download the Minecraft PE in a iPad 2 it works well.

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