[MCPE-8815] Minecraft 0.11.0 PE crashes after a few seconds on iPad gen 1 Created: 07/Jun/15  Updated: 24/Jun/15  Resolved: 14/Jun/15

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 0.11.0
Fix Version/s: None

Type: Bug
Reporter: Matt Goetsch
Resolution: Duplicate Votes: 4
Labels: None

Issue Links:
Duplicate
duplicates MCPE-8834 Crash on Startup (Apple iPad) Resolved
Confirmation Status: Unconfirmed
Platform: Tablet - iOS - iPad

 Description   

After MOJANG screen, game freezes and crashes. Tried reinstall on three different iPads. All do the same thing even with different user accounts. This is a horrid update because now I can only redownload the new version on all of them, which means the game is now worthless. Can I get a refund of my purchase price please?



 Comments   
Comment by Matt Goetsch [ 24/Jun/15 ]

Update from iTunes: iTunes gave me a store credit for the purchase price of Minecraft Pocket Edition. They told me they would be investigating the functionality of Minecraft PE 0.11.1 on devices using iOS 5.1.1. I have three iTunes users in my household and all three have 1-starred this now-broken app and submitted iTunes complaint forms as well. I have not heard back on the iTunes complaint forms, but if you contact iTunes they will at least credit you the purchase price of Minecraft PE as store credit so you aren't losing money by not being able to play. The rep I dealt with was named Janice.

Comment by Matt Goetsch [ 24/Jun/15 ]

Cruz Elmer, you can only roll back if you updated your iDevice via wifi. Once you have downloaded the update on your iTunes you are "screwed' because Mojang submitted the app as "functional" on iTunes for iOS 5.1.1 and iTunes will only offer the most updated version for download. However, if you updated on your iDevice only and not on iTunes, you can sync the working version 0.10.4 from your iTunes back to your device to restore functionality.

Comment by Colin Osborne [ 13/Jun/15 ]

I suspect this is the same issue as reported in MCPE-8706.
The above ticket has the most votes, so I suggest it should be the main focus ticket for votes and comments.

(thankfully wifi disable is avoiding the crash for us, though from the tickets it seems it doesn't work for everyone)

Comment by Philip Höhn [ 10/Jun/15 ]

This was also reported with MCPE-8834, MCPE-8822, MCPE-8815, MCPE-8794, MCPE-8862, MCPE-8849, MCPE-8844. Please vote on all sites.

Comment by miguel santacruz [ 10/Jun/15 ]

I tried turning off the Wifi ans it does not work neither

Comment by William Potts [ 09/Jun/15 ]

Turn off the wifi, then, it will work

Comment by miguel santacruz [ 08/Jun/15 ]

It happens the same with me after the update last Friday. I am using a iPAD 1

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