[MCPE-23851] I am not able to access the 1.2.0 beta on my Galaxy tab A6. Created: 01/Aug/17 Updated: 18/Aug/17 Resolved: 18/Aug/17 |
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| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 1.2.0.2 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | RedstoneAssassin | ||
| Resolution: | Cannot Reproduce | Votes: | 0 |
| Labels: | None | ||
| Attachments: |
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| Confirmation Status: | Unconfirmed |
| Platform: | Tablet - Android - Other (Specify in description) |
| Description |
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it looks like it loads but it does not. PLEASE HELP! |
| Comments |
| Comment by RedstoneAssassin [ 03/Aug/17 ] |
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it works. thank u |
| Comment by RedstoneAssassin [ 01/Aug/17 ] |
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I am attempting this now. Thank you! |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 01/Aug/17 ] |
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This should be able to be resolved by clearing the App Data and Cache. Be sure to back up any data you want to save, such as your worlds, beforehand.
This should work for Android devices, your device may differ slightly. Failing that, try a reinstall:
You might find following links helpful: Quick Links: |
| Comment by RedstoneAssassin [ 01/Aug/17 ] |
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Can Mojang help me please? |
| Comment by RedstoneAssassin [ 01/Aug/17 ] |
| Comment by RedstoneAssassin [ 01/Aug/17 ] |
| Comment by RedstoneAssassin [ 01/Aug/17 ] |
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Mojang logo freeze ? no here's a screen shot of the screen is see everytime. (P.S. I've done all but one of those) |
| Comment by Lilgator [ 01/Aug/17 ] |
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Is it stuck on "minecraft" Logo? not the main menu or loading a world? I have a LG G2 and it takes 6 seconds to load up the main menu. and about a good minute to load world. The only other things I can think of is: 1) Clear RAM idk if all phones have that but my LG G2 has that gadget usually named task manager One of those things usually help. Mine is turning wifi/data off. |