[MCPE-23659] Game crashes Android tablet on startup Created: 26/Jul/17  Updated: 28/Dec/17  Resolved: 28/Dec/17

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.1.4.51
Fix Version/s: None

Type: Bug
Reporter: Antony Patchett
Resolution: Invalid Votes: 0
Labels: None

Confirmation Status: Unconfirmed
Platform: Tablet - Android - Other (Specify in description)

 Description   

App crashes device on startup.
Using a Q88H with an Allwinner A33 processor, firmwre v2.1, kernel 3.4.39
All available updates for device, android, and app installed.
On selecting the game icon, the screen changes to a 'near black' suggesting it is trying to load, it then causes a restart of the tablet without any visible splash screen/graphics for the game.

This occurs both on a device that has other user selected apps installed, and on a device reset to factory defaults.

Occurs on more than one device of this make and model so not specific to individual device.

Both devices running on established and stable wifi connection with good connection speeds (15Mbps or greater).

No consistent error message shown after device restart, usually device appears to be working fine and other games/apps open.

Once there was a message relating to com.google.process.gapps
There was another error relating to a different process, but did not log details.
Neither message is consistently displayed (both occurred only once out of >20 attempts)



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 28/Dec/17 ]

Thank you for your report!

Crashes such as these are now logged automatically, so will be investigated further by the development team internally.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

Comment by [Mod] bemoty [ 28/Sep/17 ]

Thank you for your report!
However, this issue is a Duplicate of MCPE-14125.

If you have additional information, please add it to that report.
Please search before reporting, as it's likely that one exists already.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

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