[MCPE-23628] Windows 10 Edition Crashes on Mojang Logo Created: 24/Jul/17 Updated: 25/Jul/18 Resolved: 25/Jul/18 |
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| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 1.1.4.51 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Jeremy Foua | ||
| Resolution: | Cannot Reproduce | Votes: | 0 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Platform: | Windows |
| Description |
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When ever i load up Minecraft windows 10 edition it just crashes don't know why and i have looked it up for days and found nothing that works |
| Comments |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 25/Jul/18 ] |
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Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines. Quick Links: |
| Comment by Scott Roxburgh [ 29/Jul/17 ] |
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Did the uninstall, delete folder, reinstall. Problem still persisted. Then went through and proceeded to update drivers. Managed to corrupt my computer, so ended up doing a reset. This resolved the minecraft issue. Sorry I can't give anymore details about the fix, a bit of a sledge hammer. |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 26/Jul/17 ] |
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Have you tried uninstalling and removing the com.mojang folder, before reinstalling the game? Backup any data you don't want to lose, then try the following:
Sometimes a clean install of the game will help with these kind of issues. Please back up any data you wish to keep and uninstall then reinstall the game. You might find following links helpful: Also, please check that your system drivers are all up to date before reporting back. Quick Links: |
| Comment by Scott Roxburgh [ 25/Jul/17 ] |
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Hi. I'm experiencing the same issue. It first occurred in version 1.1.3. Still occurring in 1.1.4. I'm on Windows 10 with all updates applied. Very occasionally the game actually loads with a message saying the global resources have been reset. I've got no mods installed. I've uninstalled and reinstalled the game with no change in behaviour. |