[MCPE-23322] Minecraft PE crashes when starting with Lumia 550 Created: 10/Jul/17 Updated: 29/Aug/17 Resolved: 29/Aug/17 |
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| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 1.1.3.52 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Paul HEUSER | ||
| Resolution: | Duplicate | Votes: | 3 |
| Labels: | None | ||
| Issue Links: |
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| Confirmation Status: | Unconfirmed | ||||||||
| Platform: | Windows 10 Mobile | ||||||||
| Description |
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Hi,
It seams that all purchased additions (via Microsoft Store) to Minecraft are lost, is that right or are they saved in XBox-account? |
| Comments |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 29/Aug/17 ] |
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Thank you for your report! It has been linked to this report. If you have additional information, please add it to that report. Quick Links: |
| Comment by [Mod] bemoty [ 28/Aug/17 ] |
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Thank you for your report! If you have additional information, please add it to that report. Quick Links: |
| Comment by Paul HEUSER [ 18/Jul/17 ] |
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Any news / updates??? |
| Comment by Paul HEUSER [ 13/Jul/17 ] |
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As there are many negative reviews to MCPE in Microsoft Store because of start-crashing, this is not a bug for Lumia 550 only (e.g. Lumia 950, too)! |
| Comment by Paul HEUSER [ 11/Jul/17 ] |
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I am sorry, but your advice is not helpful, as Windows 10 Mobile is a closed System; it is not possible to get access to system files and Folders |
| Comment by Paul HEUSER [ 11/Jul/17 ] |
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I am sorry, but your advice is not helpful, as Windows 10 Mobile is a closed System; it is not possible to get access to system files and Folders It is so annoying: I even made a "hard reset" (= complete new Installation of OS) and formatted SD-Card, in order to have a clean system. After Installation of MCPE - *the same problem!!! By the way, my other son has the same Lumia 550 with MCPE and he told me yesterday, that MCPE is not running there too (since several weeks)! *+This means that MCPE is not running on Lumia 550 - big bug |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 10/Jul/17 ] |
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Please report back whether that helps with the crashing issue. Regarding the marketplace issues, these are linked to the XBLive account with which you made any purchases, so make sure you're logged in to the correct XBL account. |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 10/Jul/17 ] |
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Have you tried uninstalling, deleting the game files, then reinstalling that game from the store? Backup any data you don't want to lose, then try the following:
Quick Links: |