[MCPE-23231] Game will no longer load after latest update. Created: 07/Jul/17  Updated: 25/Jul/18  Resolved: 25/Jul/18

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.1.3.1
Fix Version/s: None

Type: Bug
Reporter: Nicholas Wilkinson
Resolution: Cannot Reproduce Votes: 0
Labels: None

Confirmation Status: Unconfirmed
Platform: Windows

 Description   

Game completely fails to load. Program appears to start loading up, but then nothing appears.



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 25/Jul/18 ]

Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

Comment by Nicholas Wilkinson [ 07/Jul/17 ]

Found the problem. Had to change the gfx settings on my android emulator to use DX settings. Thanks.

Comment by Nicholas Wilkinson [ 07/Jul/17 ]

Tried a full reinstall of the game. Deleted all files and reinstalled them. The same problem is occurring: the game will no longer load.

Thanks for your time

Comment by [Mojang] Mega_Spud (Jay Wells) [ 07/Jul/17 ]

Have you tried a full reinstall of the game?

Backup any data you don't want to lose, then try the following:

  1. Backup your MinecraftWorlds folder (if you want to save your worlds) (Device storage > games > com.mojang > minecraftWorlds)
  2. Uninstall MCPE
  3. Delete the com.mojang folder (Device storage > games > com.mojang)
  4. Reinstall MCPE
  5. Run MCPE and if it works restore your MinecraftWorlds folder

Sometimes a clean install of the game will help with these kind of issues.

Please back up any data you wish to keep and uninstall then reinstall the game. You might find following links helpful:

Also, please check that your system drivers are all up to date before reporting back.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

Generated at Sat Jan 11 15:37:59 UTC 2025 using Jira 9.12.2#9120002-sha1:301bf498dd45d800842af0b84230f1bb58606c13.