[MCPE-23149] Marketplace Coins Created: 03/Jul/17  Updated: 03/Jul/18  Resolved: 03/Jul/18

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.1.2.50
Fix Version/s: None

Type: Bug
Reporter: John Derek Hayes
Resolution: Cannot Reproduce Votes: 3
Labels: None

Confirmation Status: Unconfirmed
Platform: Tablet - iOS - iPad Air 2

 Description   

I have tried to purchase the £9.99 coins pack in the marketplace. The first time not long after the update where it began I purchased successfully and received the coins to use. I have now tried to do the same on three subsequent occasions and none of the coins have registered even though the payment has been processed. I received refunds from Apple and have been in touch with Mojang, asking the last time if it would work and was reassured. So it hasn't worked again and in my continued email conversation with Mojang I was told:

" JUN 27, 2017 | 09:42AM CEST
Patrik S. replied:
Hi John,

I'm sorry to hear that.

It's possible that what you're experiencing is a bug. As such, you might want to report it at https://help.mojang.com/customer/portal/articles/409117-where-can-i-view-or-submit-bugs- so that a moderator and/or developer can take a look.

If you have questions regarding your purchase, please contact your app store.

Best regards,
Patrik S.
Mojang Support "

So that is why I am submitting this.



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 03/Jul/18 ]

Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.

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