[MCPE-23064] Won't start up Created: 29/Jun/17 Updated: 03/Jan/18 Resolved: 03/Jan/18 |
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| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 1.1.2.50, 1.1.3.1 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Kim Roberts | ||
| Resolution: | Cannot Reproduce | Votes: | 0 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Platform: | Tablet - Android - Samsung Galaxy Tab 2 |
| Description |
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Won't even load we get a black screen for about 3 seconds and then goes straight back to the home screen. No updates in Google play either. I hope someone can help asap |
| Comments |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 03/Jan/18 ] |
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This ticket has been resolved as 'Cannot Reproduce' as it has no response was received recently. |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 29/Jun/17 ] |
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Have you tried a full reinstall of the game? Backup any data you don't want to lose, then try the following:
Sometimes a clean install of the game will help with these kind of issues. Please back up any data you wish to keep and uninstall then reinstall the game. You might find following links helpful: Also, please check that your system drivers are all up to date before reporting back. Quick Links: |