[MCPE-23064] Won't start up Created: 29/Jun/17  Updated: 03/Jan/18  Resolved: 03/Jan/18

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.1.2.50, 1.1.3.1
Fix Version/s: None

Type: Bug
Reporter: Kim Roberts
Resolution: Cannot Reproduce Votes: 0
Labels: None

Confirmation Status: Unconfirmed
Platform: Tablet - Android - Samsung Galaxy Tab 2

 Description   

Won't even load we get a black screen for about 3 seconds and then goes straight back to the home screen. No updates in Google play either. I hope someone can help asap



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 03/Jan/18 ]

This ticket has been resolved as 'Cannot Reproduce' as it has no response was received recently.

Comment by [Mojang] Mega_Spud (Jay Wells) [ 29/Jun/17 ]

Have you tried a full reinstall of the game?

Backup any data you don't want to lose, then try the following:

  1. Backup your MinecraftWorlds folder (if you want to save your worlds) (Device storage > games > com.mojang > minecraftWorlds)
  2. Uninstall MCPE
  3. Delete the com.mojang folder (Device storage > games > com.mojang)
  4. Reinstall MCPE
  5. Run MCPE and if it works restore your MinecraftWorlds folder

Sometimes a clean install of the game will help with these kind of issues.

Please back up any data you wish to keep and uninstall then reinstall the game. You might find following links helpful:

Also, please check that your system drivers are all up to date before reporting back.

Quick Links:
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