[MCPE-22763] Won't launch Created: 20/Jun/17 Updated: 03/Jan/18 Resolved: 03/Jan/18 |
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| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 1.1.0.55 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Michelle Wiszowaty | ||
| Resolution: | Cannot Reproduce | Votes: | 0 |
| Labels: | None | ||
| Issue Links: |
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| Confirmation Status: | Unconfirmed | ||||||||
| Platform: | Tablet - Android - Samsung Galaxy Tab 3 | ||||||||
| Description |
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Minecraft PE won't open. When we click on it it goes to a black screen for a few seconds and then back to the home screen. Minecraft still will not start. Please fix asap. It was working fine a few days ago. We did not update the app or the tablet. There are no updates even available. |
| Comments |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 03/Jan/18 ] |
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This ticket has been resolved as 'Cannot Reproduce' as it has no response was received recently. |
| Comment by [Mojang] Mega_Spud (Jay Wells) [ 20/Jun/17 ] |
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Have you tried a full reinstall of the game? Backup any data you don't want to lose, then try the following:
Sometimes a clean install of the game will help with these kind of issues. Please back up any data you wish to keep and uninstall then reinstall the game. You might find following links helpful: Also, please check that your system drivers are all up to date before reporting back. Quick Links: |
| Comment by Luis Robles [ 20/Jun/17 ] |
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Have you experienced this issue in older versions? |