[MCPE-22721] Game doesn't work on Xiaomi Redmi 3 Created: 17/Jun/17  Updated: 12/Aug/20  Resolved: 28/Dec/17

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.1.0.55, 1.1.1.1
Fix Version/s: None

Type: Bug
Reporter: Raúl Murillo
Resolution: Invalid Votes: 0
Labels: compatibility, crash, performance, touch-controls

Attachments: File Untitled 640x360 1.92Mbps 2017-06-17 11-24-46.mp4    
Confirmation Status: Unconfirmed
Platform: Android

 Description   

Device: Xiaomi Redmi 3
Operating System: MIUI 8.1 China Stable base on Android 5.1
Processor: Snapdragon 616 Octa-core (4x1.5 GHz Cortex-A53 & 4x1.2 GHz Cortex-A53)
Kernel Architecture: aarch64
GPU: Adreno 405
RAM: 2GB
Bug: Touch controls doesn't response, touch screen stops responding, game performance decrease, crash, forced close
Affects: Touch controls, performance, screen
Cause: Unknown (I think that it can be a compatibility issue)

Description:
I have a Xiaomi Redmi 3, I have pucharsed MCPE to play it on mi device, but since a year ago I can't play it, I already send a bug report before, I send mail messages to support but they never responded, the problem is this:
When I open the game, the main screen, settings screen, word list screen, everything looks great, but when I open a world to play in survival or creative touch controls doesn't works, controls doesn't response, the game starts lagging, the entire screen stops responding, it's impossible to play, I don't want a refund, I love MCPE, but I really want to play it, but I can't, I reported this bug since months ago, the game still updating but the bug that affects my device still here



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 28/Dec/17 ]

Thank you for your report!

Crashes such as these are now logged automatically, so will be investigated further by the development team internally.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

Comment by Raúl Murillo [ 19/Jun/17 ]

Thanks for support, I fixed that problem, I have installed LineageOS 14.1 based on Android 7.1.2 and now Minecraft works great
I think that the problem comes of the MIUI Rom, with LineageOS I don't have it any more issues

Comment by Jonathan Hanzel [ 18/Jun/17 ]

Try uninstalling and reinstalling the game, if that doesn't work, then I don't know what to do about this

Comment by GoldenApplesss [ 18/Jun/17 ]

That's weird. I'm sorry I can't help you, hope this gets fixed soon!

Comment by Raúl Murillo [ 17/Jun/17 ]

My phone isn't slow, I play Real Racing 3 without any problem, or Asphalt 8 on max settings without problems too
I only have this problem with Minecraft

Comment by Raúl Murillo [ 17/Jun/17 ]

The processor it's a Snapdragon 616 Octa-core (4x1.5 GHz Cortex-A53 & 4x1.2 GHz Cortex-A53)
GPU Adreno 405
2GB RAM

Comment by GoldenApplesss [ 17/Jun/17 ]

It could be that your phone is way too slow. Do you know what processor it has?

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