[MCPE-22501] MCPE for Lumia 735 with windows 10 crash Created: 08/Jun/17  Updated: 09/May/18  Resolved: 09/May/18

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.1.0.55
Fix Version/s: None

Type: Bug
Reporter: James Wright
Resolution: Invalid Votes: 6
Labels: None

Confirmation Status: Unconfirmed
Platform: Windows 10 Mobile

 Description   

Hi,
I have not been able to load Minecraft on my Windows 10 phone since two updates ago, when trying to load the game it can only get as far as the Mojang load screen and then crashes completely not even getting on to the title screen.
It's really frustrating as I have 2 worlds with some fantastic builds in progress and I have been looking forward to these latest updates.
Previously it was a simple annoyance of tremendous lag when in the vicinity of the original spawn point in both worlds, to occasionally crashing when in that area since the End update.
But now I can't even get in to the game... And haven't done so for two and a half months and I find this incredibly disappointing.
Please could your team look in to fixing this bug, as reading through comments on the windows 10 app store it is not just I who is experiencing this specific crash issue.

Kind Regards
James



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 09/May/18 ]

Thank you for your report!

Crashes such as these are logged automatically, and will be looked into further by the development team.

If you need help or support you might like to follow a link below.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

Comment by Stuart Etchells [ 07/Jul/17 ]

I'm experiencing the same problem on my Lumia 650 (Win 10 Mobile, v1703) with Minecraft PE v1.1.352.0.

I haven't been able to get past the Mojang logo since purchasing the game.

Comment by Pato [ 30/Jun/17 ]

I'm having this problem in my lumia 640 lte (W10 v.1703), minecraft crash during screem of mojang (MC:PE current version 1.1.253.0)

Comment by hepoo [ 09/Jun/17 ]

I am also having same problem on my WPJ40 Win10Mobile(Anniversary Update) . After updates to 1.1.0.55, the MCPE starting screen cannot be never seen. I strong hope an early update.

Comment by Alastair [ 08/Jun/17 ]

I can confirm that I'm having the same issue on my Lumia 650 running Windows 10 Mobile 15063 and MC:PE 1.0.55.

I'd really love for this to be fixed.

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