[MCPE-22399] Loss of all previously purchased skins Created: 05/Jun/17  Updated: 22/Jun/17  Resolved: 22/Jun/17

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.1.0.55
Fix Version/s: None

Type: Bug
Reporter: Francis H
Resolution: Duplicate Votes: 0
Labels: None

Attachments: PNG File Screenshot (2).png    
Issue Links:
Duplicate
duplicates MCPE-21897 Marketplace DLC Mash Up Pack Purchase... Resolved
Game Mode: Survival
Confirmation Status: Unconfirmed
Platform: Windows

 Description   

I have been purchasing skins for Minecraft Windows 10 Beta for a little while now, and this morning there was a new update to the software updating the store system, which looked really nice. Now, though, when I try to open my games on my computer the message that I attached shows up and it seems as though all the things that I spent money on no longer exist for my account. Is there an error in loading, am I going to be reimbursed, can I get these skin packs back, or what's wrong? As well the software will not allow me to buy new coins to replace any of the resource packs I have already purchased.



 Comments   
Comment by [Mojang] Mega_Spud (Jay Wells) [ 22/Jun/17 ]

Thank you for your report!
However, this issue has been closed as a Duplicate of MCPE-21897.

It has been linked to this report. If you have additional information, please add it to that report.
If you have not, please search before reporting, as it's likely that one exists already.

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