[MCPE-22380] THE APP DOESN'T OPEN / CRASH IN MOJANG'S INITIAL SCREEN Created: 05/Jun/17 Updated: 23/Oct/17 Resolved: 23/Oct/17 |
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| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 1.1.0.55 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Carolina Souza | ||
| Resolution: | Duplicate | Votes: | 2 |
| Labels: | None | ||
| Issue Links: |
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| Confirmation Status: | Unconfirmed | ||||||||
| Platform: | Windows 10 Mobile | ||||||||
| Description |
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When I need to open the app, it doesn't open or it crashes in the initial Mojang's screen! A lot of people has the same problem and we've paid for it! We deserve a solution, this game is expensive but we love it and paid anyway! We deserve a massive bug fix in Windows Phone version of Pocket Edition. |
| Comments |
| Comment by Carolina Souza [ 05/Jun/17 ] |
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Jesus Rivera, I'm talking about pocket edition on Windows Phone 10 |
| Comment by Jesus Rivera [ 05/Jun/17 ] |
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Happens to Windows 10 edition only, my family's iOS devices do not suffer from this. It began after the 1.1 update. The app opens, Mojang logo on screen and it stays there for a good 2-3 minutes and it crashes. It usually happens after my laptop suspends or hibernates and I try to open the app. |