[MCPE-22352] lost texture packs and skin packs Created: 04/Jun/17  Updated: 06/Jun/17  Resolved: 06/Jun/17

Status: Resolved
Project: Minecraft (Bedrock codebase)
Component/s: None
Affects Version/s: 1.1.0.55
Fix Version/s: None

Type: Bug
Reporter: Adam Bridge
Resolution: Cannot Reproduce Votes: 1
Labels: None

Confirmation Status: Unconfirmed
Platform: Windows

 Description   

My son found this morning (6/4/17) that he has lost the minecraft texture packs and skin packs he had previously unlocked. It seems to have coincided with the update to the minecraft store to use M coins instead of USD. Is this the right channel to recover them or is there a separate customer support line?



 Comments   
Comment by Olivia forfar [ 04/Jun/17 ]

Help

Comment by Adam Bridge [ 04/Jun/17 ]

Sorry - there's actually no problem, or rather I know what the issue is and it's not a bug. The packs are all still unlocked, but if my xbox live account is signed in, they don't appear (my son doesn't use an xbox live account).

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