[MCPE-22352] lost texture packs and skin packs Created: 04/Jun/17 Updated: 06/Jun/17 Resolved: 06/Jun/17 |
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| Status: | Resolved |
| Project: | Minecraft (Bedrock codebase) |
| Component/s: | None |
| Affects Version/s: | 1.1.0.55 |
| Fix Version/s: | None |
| Type: | Bug | ||
| Reporter: | Adam Bridge | ||
| Resolution: | Cannot Reproduce | Votes: | 1 |
| Labels: | None | ||
| Confirmation Status: | Unconfirmed |
| Platform: | Windows |
| Description |
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My son found this morning (6/4/17) that he has lost the minecraft texture packs and skin packs he had previously unlocked. It seems to have coincided with the update to the minecraft store to use M coins instead of USD. Is this the right channel to recover them or is there a separate customer support line? |
| Comments |
| Comment by Olivia forfar [ 04/Jun/17 ] |
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Help |
| Comment by Adam Bridge [ 04/Jun/17 ] |
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Sorry - there's actually no problem, or rather I know what the issue is and it's not a bug. The packs are all still unlocked, but if my xbox live account is signed in, they don't appear (my son doesn't use an xbox live account). |